ANZ Branch Warringah Mall

Kate Williams 

on Google

4 months ago

Teller who could not add up basic maths and overcharged me to withdraw cash. Avoid 

Carla Traglia 

on Google

4 months ago

I requested an appointment with the branch staff to resolve a very simple procedure: I am leaving the country and I need to know what is the safest procedure to close my account from abroad. I explained my situation to the girl at least 5 times and as if she were playing a cassette tape and without even paying attention to what I was saying, she continued repeating the same thing. I did not receive any kind of help and I left angry at the inability and incompetence of the staff of this bank. It is the second time I have gone... read more

P E 

on Google

6 months ago

ANZ terrible customer service My 80 year old freind was scammed and has Ticketek charges on her ANZ credit card of over $1000. ANZ cancelled her card and sent her a new one. However as she does not have a customer registration number or has misplaced it the only way to contact the bank to set up online banking is to ring them. We have tried 4 times! On hold for 45 minutes then the call cancels. She went to the this branch and the queue was out the door. She is frail could not stand the waiting. This service is appalling. We ... read more

James Devine 

on Google

9 months ago

Having to wait to talk to someone at the branch is extremely frustrating 1/2 the time they avoid the questions and not them properly. Calling the branch is just impossible to answer a simple question and u call the branch it goes it overseas customer service line with extension wait of time. 

Tony Sgro 

on Google

a year ago

I was a reluctant visitor to this branch after reading the reviews. My experience was nothing short of impeccable. I was standing in a queue at the teller when a lady (not the teller) called Chai Verma asked if she could help. I had a couple of items I needed addressed and she was very polite, friendly and competent in helping me sort things out. Many thanks. I also noted other staff members approaching others in the teller queue and helping them out. The level of service could not be improved.