This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
293 Collins St, Melbourne, VIC, 3000, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 4:00 p.m. | |
Tue | 9:30 a.m. to 4:00 p.m. | |
Wed | 9:30 a.m. to 4:00 p.m. | |
Thu | 9:30 a.m. to 4:00 p.m. | |
Fri | 9:30 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Thorough, personal, clear and informative. Really friendly service that went way above and beyond, best experience I’ve ever had in a bank. Forgive me for forgetting their name I am exhausted from travel, but they were more or less on their own at 3pm on the 29/05/2025 and deserve a raise!
Their manager Jenny gave terrible customer service and could hear the branch manager screaming.
Terrible experience. I came here to use the ATM at 9:30 PM, and the access doors to the branch were locked. It’s frustrating—ATMs are supposed to be available 24/7. No wonder this bank is struggling with service like this. Get it together, folks.
Went there at around 2pm to sort out an inquiry about my credit card. Was told I need to make an appointment and told me the next available one is 2:30pm. Went back at the said time and close to 2:45pm, I am still waiting. The guy who’s supposed to handle my inquiry just sat there staring at the screen. Even if he’s onto something, he’s aware that I was waiting. Seriously….
ANZ Branch Royal Bank has a 1.9 star rating with 99 reviews.
ANZ Branch Royal Bank is closed now. It will open tomorrow at 9:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com