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ANZ Branch Royal Bank
- Finance
- Melbourne, VIC
About this business
Location details
293 Collins St, Melbourne, VIC, 3000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service is getting worse. Very bad customer service at the moment. Was really good before. Now the front customer service is very poor. I am switching all my home loans around 7 or 8 loans away from them. Been with them for many years and now I am moving on. So bad, will not recommend anyone.
A prime example of the de-evolution of customer-centric retail. Feels like walking into a business in the process of boarding up their windows and claiming bankruptcy - all while interrogating you about why you want access to your own money. I’ve been to derelict buildings with more charm than this branch. Bring back the branch experience of old. Especially in a building with such a rich history!
Useless. Poor communication. Only care if something is in it for them. Classic banksters with too much money and not enough sense.
Why do they have an airlock with ATMs if they are going to lock the front door after closing? If you need to withdraw money you're outta luck past 6pm. Billions in profit every year and they're too cheap to hire one security guard. Genuinely reconsidering my decision to bank with ANZ.
I recently had an issue and was assisted by Vivian Yu, who was outstanding throughout the process. She handled everything promptly and efficiently, making sure it was resolved in the best possible way. Vivian was not only professional but also incredibly kind and attentive, which made the whole experience much easier. Thank you so much, Vivian, for your excellent support!
Frequently asked questions about ANZ Branch Royal Bank
How is ANZ Branch Royal Bank rated?
ANZ Branch Royal Bank has a 2 star rating with 106 reviews.
When is ANZ Branch Royal Bank open?
ANZ Branch Royal Bank is closed now. It will open tomorrow at 9:30 a.m.
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