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ANZ Branch North Lakes
- Finance
- North Lakes, QLD
About this business
Location details
1205 N Lakes Dr, North Lakes, QLD, 4509, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff are smiling, but they are inexperienced in their work. And when we ask questions and they consistently say they don’t know, I honestly don’t understand why they are being paid to work there. They are not helpful at all. It feels like it was my mistake to go there expecting to find out something.
I am grateful to Affan for helping me out with my banking need. He takes time to understand what I need and helps sincerely. I wish him and the team the very best. We'll done!
Traveled 20k as the business had to be done over the counter only to find the Branch closed until the 20th of Jan. Called the number and the response was… Are well… Poor customer service. Look around. Better out there.
Having issues that couldn't be resolved online I resigned to booking an appointment (a key consideration from the looks of previous reviews) and honestly I could not fault my experience. I had the pleasure of an appointment with Rachel who I believe is the manager and was shocked at the stark contrast with my experience at other branches. She was supremely helpful and kind, with competence and efficiency I rarely see from banks. I'd recommend booking ahead if you need help from staff with your accounts.
Frequently asked questions about ANZ Branch North Lakes
How is ANZ Branch North Lakes rated?
ANZ Branch North Lakes has a 2.6 star rating with 89 reviews.
When is ANZ Branch North Lakes open?
ANZ Branch North Lakes is open now. It will close at 4:00 p.m.
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