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ANZ Branch Mentone
- Finance
- Mentone, VIC
About this business
Location details
81/83 Balcombe Rd, Mentone, VIC, 3194, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Attended the Mentone branch to our own fault without prior booking. Greeted by staff member Danil (I'm sorry if I've spelt this wrong from memory!). He greeted us and asked if we had an appointment booked to which we didn't. He asked to be seated for a short time and was able to squeeze us in short notice before his next customer. He was very helpful, knowledgeable and made our trip in informative as well, guiding us through opening a joint account. Seeing that the branch has only received reviews whilst people tend to leave... read more
Waited on hold for 40 minutes then got told I chose "the wrong option and came to the wrong section" - I chose talk to a customer service operator - don't blame me for your system !!! And then instead of transfer you hung up on me - So Bad time to change banks !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Terrific service delivered by two knowledgeable staff members today. Both to be commended!
Very unhelpful staff. Especially since Southland staff told me to come here (Mentone) only to be told to go to Moorabbin as the bank close and wouldn’t let me use the inside machine to make a deposit. Useless
This bank is a disgrace ! The atm is always unavailable to deposit into and the staff inside won’t even let you in !!! Staff have admitted that it’s a faulty machine for several months but nothing has been done about it. Worst customer service ever ! It’s literally our money you make a living from and you take us for a ride
Frequently asked questions about ANZ Branch Mentone
How is ANZ Branch Mentone rated?
ANZ Branch Mentone has a 3.1 star rating with 23 reviews.
When is ANZ Branch Mentone open?
ANZ Branch Mentone is closed now. It will open at 9:30 a.m.
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