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shops 136 - 138 Benjamin Way, Belconnen, ACT, 2617, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We booked an appointment at ANZ Belconnen to explore home loan options and the experience was excellent. Fahad Qureshi was incredibly friendly, patient, and knowledgeable, taking the time to walk us through every detail of the process. He provided plenty of helpful information and resources so we could make informed decisions. Communication was excellent --quick, clear, and professional throughout.
Very poor customer service. Half-hour wait in a queue, no seating (I'm there with a walking stick!), one employee to deal with the queue, people leaving in frustration. When I received service - eventually - it was offhand and hurried and dismissive. MY debit card had been "de-commissioned" with no notice and no replacement card! So I had no remote access to cash. The excuse? "Oh, you should get a replacement card within a week." Absolutely pathetic.
I had such a wonderful experience working with Fahad, He always takes the time to answer any questions I may have, He and his team are so passionate, have been fantastic, made the process so simple! They are reliable, honest. I recommend them to anyone who is looking to borrow money for the property.
The staff are amazing and there is always excellent customer service.
DO NOT USE THIS ATM. Tried to withdraw $1000. Machine churned for about a minute, deducted the payment from the account and didn’t disperse any funds. Will take up to 45 days to get resolved.
ANZ Branch Belconnen has a 2 star rating with 71 reviews.
ANZ Branch Belconnen is closed now. It will open tomorrow at 9:30 a.m.
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