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Annie Selke Lenox
- Retail
- Lenox, MA
About this business
Get your style on at our one-stop shopping destination! Located in the heart of Lenox, the Annie Selke shop is located directly across the street from our new inn, 33 main. Discover Dash & Albert Rugs, Pine Cone Hill bedding, jewlery tabletop items, storage, robes, art and more of your favorite items and bring happiness home!
Location details
36 Main St, Lenox, MA, 01240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | Closed | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Real bummer with customer service. Wrong item sent. I had to call and email over and over to get it fixed. It took them over 2 weeks to pick up the wrong piece of furniture they sent. It's been almost a month and I still haven't received the ACTUAL piece of furniture I sent. They appear to use a call center (that really didn't seem to do anything). Really painful experience from a "luxury brand". After a few other bad experiences (ordering a product on sale, purchasing, and never receiving - because it suddenly became out of... read more
My experience with customer service via phone was terrible! I was ready to place a large order. Called for days with no one answering, finally someone answered the phone on the third day of calling. The representative said someone from a certain department could only help me with the discount code I had. I left my contact information and no one never called. I called back a few days later and got a very unprofessional, rude, uncaring female with an accent and she basically said she couldn't help and no one was in "that depar... read more
I decided to stop by as I was in the area and buy my 4th ‘fleecey sheep’ bathrobe. The small store didn’t disappoint, as the salesperson recommended a one size fits all instead of the large size I was looking at. Beautiful, soft bathrobe that I really enjoy wearing in the mornings and evenings.
Placed an online order of bath rugs. Received shipping confirmation email but tracking never became available. Order didnt arrive. Emailed to inquire but didn’t get any reply so called -no answer. Left a voicemail and got a quick call back from someone who said a lot of vague words and talked in circles telling me that a refund could only be issued if I returned the items. Um how can I return items I never received? Told me I had to take it up with shipper but tracking never became available. I suspect she printed the label ... read more
Frequently asked questions about Annie Selke Lenox
How is Annie Selke Lenox rated?
Annie Selke Lenox has a 3.5 star rating with 8 reviews.
When is Annie Selke Lenox open?
Annie Selke Lenox is closed now. It will open at 10:00 a.m.
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