Christina Hansen Russo on Dex Knows
7 years ago
01/22/2014, 00:17 AM
ABSOLUTELY TOP BOX IN CUSTOMER SERVICE
We needed our entire system replaced several years ago. The price at Anderson Air was reasonable, and the product has been great so far. However, about a year after installation we were experiencing some issues with the temperatures in our home, we could not determine the cause, so we contacted Anderson Air to ask for advice. The owner not only insisted on coming to our home personally, but returned several times to test our system and find out what was causing the problem; one of our settings was off and needed to be reset. The owner also called back 6 months later to check on the progress. I am so very impressed by the fact that the owner took possession of the problem and not only stepped in to correct it himself, but then followed up to be sure everything was working to our satisfaction. I will never go to any other company for my air conditioning needs; I trust Anderson Air.