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AmTrust Bank, A Division of Flagstar Bank, N.A.
- Finance
- Estero, FL
About this business
Location details
23050 Via Villagio Suite 111, Estero, FL, 33928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Aliña was so great to work with! Idk how I went so long without her
Alina at Flagstar in Estero was great to work with. She was friendly, patient, and really took the time to help me understand everything without making me feel rushed. You can tell she actually cares about doing a good job and helping people. The whole experience was easy and pleasant because of her. I’d definitely recommend working with Alina if you’re at that branch.
Excellent customer service
Flagstar employs unethical and unnecessarily convoluted practices to make closing an account extremely difficult. Accounts cannot be closed in person at a branch. Instead, you must call customer service, request a closure quote, wait for it to arrive by mail, and then mail it back—only to be told they never received it, forcing you to repeat the process. During this time, fees accumulate on what should be a zero-balance account. The bank then refuses to close the account due to a pending fee (in my case, $20). Even after pay... read more
This bank is blatantly stealing my money. They received a Zelle transfer my husband sent me without any problem, but when I tried to send money back to him for household expenses, they blocked my Zelle as if I were a criminal. I called demanding a solution and the response was a complete joke: that I should use another method or go to a branch. The problem? The nearest branch is 300 miles away, about a 6-hour round trip, and even then they had the nerve to say there was nothing they could do. Today I tried to move my own mon... read more
Frequently asked questions about AmTrust Bank, A Division of Flagstar Bank, N.A.
How is AmTrust Bank, A Division of Flagstar Bank, N.A. rated?
AmTrust Bank, A Division of Flagstar Bank, N.A. has a 4 star rating with 17 reviews.
When is AmTrust Bank, A Division of Flagstar Bank, N.A. open?
AmTrust Bank, A Division of Flagstar Bank, N.A. is open now. It will close at 6:00 p.m.
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