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AmTrust Bank, A Division of Flagstar Bank, N.A.
- Finance
- Estero, FL
About this business
Location details
23050 Via Villagio Suite 111, Estero, FL, 33928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely worst bank I’ve ever been to. I was sold a ton of lies. I was lied to about receiving a $400 gift card after 90 days. I didn’t receive any. I was told “100s of atms are in the area to deposit and withdraw” there are a few to withdraw NONE TO DEPOSIT including their own that is ALWAYS BROKEN. The inside staff is not friendly, it’s always dead in there and they look at you like “yea what do you want”. I would strongly advise anyone from banking here
Aliña was so great to work with! Idk how I went so long without her
Alina at Flagstar in Estero was great to work with. She was friendly, patient, and really took the time to help me understand everything without making me feel rushed. You can tell she actually cares about doing a good job and helping people. The whole experience was easy and pleasant because of her. I’d definitely recommend working with Alina if you’re at that branch.
Excellent customer service
Flagstar employs unethical and unnecessarily convoluted practices to make closing an account extremely difficult. Accounts cannot be closed in person at a branch. Instead, you must call customer service, request a closure quote, wait for it to arrive by mail, and then mail it back—only to be told they never received it, forcing you to repeat the process. During this time, fees accumulate on what should be a zero-balance account. The bank then refuses to close the account due to a pending fee (in my case, $20). Even after pay... read more
Frequently asked questions about AmTrust Bank, A Division of Flagstar Bank, N.A.
How is AmTrust Bank, A Division of Flagstar Bank, N.A. rated?
AmTrust Bank, A Division of Flagstar Bank, N.A. has a 3.8 star rating with 18 reviews.
When is AmTrust Bank, A Division of Flagstar Bank, N.A. open?
AmTrust Bank, A Division of Flagstar Bank, N.A. is closed now. It will open on Monday at 9:00 a.m.
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