American Wide Broadband

CityHydePark 

on Birdeye

8 years ago

Unadulterated garbage tier ISP. The most intermittent service, incompetent phone tech support, and laughable speed offerings for 2016. 

Mac R. 

on Birdeye

9 years ago

Five star reviews are obviously FAKE! AWB is horrible. MAC needs to give it's people better internet. 

Brian D. 

on Birdeye

9 years ago

I've had AWB for a little over a month, and my connection has already gone out 3 times for multiple days at a time. When they first tried to start my service it took two different techs coming out over the course of 4 days to figure out why it didn't work right away, and then a week later it went out. Whenever you call their support, the call quality is atrocious and they sound like their a million miles away. Even for being free, this internet is not worth it. 

Trisha G. 

on Birdeye

9 years ago

For as long as I've had this internet service, it has given me nothing but problems. There have been several times where the internet connection will randomly go down, and upon trying to contact customer service, I am meet with even more questions than answers and solutions. For as much as I pay in rent, Mac Properties can do so much better than this. 

Ronald 

on Birdeye

10 years ago

Great Service and professional installation. 

Stephen H. 

on Birdeye

10 years ago

I only wanted to pay $20 for 15 Mb yet AWB had me on the phone for six hours and calling over fifteen times to get my speed properly. Five times I was told that someone would give me a call back, and I waited patiently for a manager to give me a call back FIVE SEPARATE times in a row. Every time my phone never rang. Finally, when I got very rude with AWB, they got me in touch with Diana, the office manager, who proceeded to blame me for using an Apple Device as my router. Vanessa, the customer service representative was ... read more

ruchika b. 

on Birdeye

11 years ago

Thank you very much. wonderful service!!