This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
American Southwest Credit Union
- Credit Unions
- Sierra Vista, AZ
About this business
We are The Co-Op You Can Bank On! Federally Insured by NCUA. Equally Opportunity Lender. For all your banking needs. Home Loans, HELOCs, Auto Loans, Business/Commercial Loans, Personal Checking, & Savings Accounts, IRAs, Money Market Accounts, Term Share Certificates. Local, Not-For-Profit! Keep your banking local and save! Note: Social Media sites are not a secure method of communication. Therefore we do not discuss accounts, error disputes, billing error disputes, or credit report disputes on these platforms. Please contac... read more
Location details
3090 E Fry Blvd, Sierra Vista, AZ, 85635, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Wonderful!!! My husband and I have several auto and motorcycle loans as well as checking and savings accounts through ASCU and every time we have ever needed anything they are ALWAYS there to help, they are very professional and friendly. I would recommend them to everyone.
Dissapointment Iâm very disappointed with the treatment I receive from this Credit Union. I have been a member of this Credit Union for 10 + years and I have always receive impersonal service and a lack of information. To make a long story short, I recently went to the Credit Union to ask if they had Pre-Paid Cards. One of the representatives gave me the application to fill out. I notice that there was not a disclosure statement, and the representative stated that it would be sent to me via mail. I was under the impression... read more
Insensitive, unsupportive by SV ofc when fraudulent VISA charges occurred in Dec 2011 3 PINLESS VISA transactions $342 hit my checking acct. 17Dec11 before their Fraud Dept caught the 4th attempt. 19Dec11 I filed a dispute. Provisional credit not provided until 28Dec11 followed by a letter stating they had up to 90 days to rescind the credit depending on their investigation and what the merchants determine. That is not good customer support and does not instill confidence to me as a member. I will never have another VISA che... read more
Service Going Downhill I've been a customer for 10 years and have an auto loan through them. The customer service at the main office gets worse every month. (On Ft. Huachuca it's pretty good.) Checks dropped in the night deposit may or may not be collected the next day. Phone support is practically non-existent. The online bill-pay is unreliable - you have to constantly check to make sure the scheduled payments are actually sent out, and when they're not the CU can't help directly because they don't run the software. I have ... read more
auto loan customer The loan officers at Southwest Credit Union were very inexperienced, every time we have purchased a vehicle in the past 4 years, there is a new staff of employees, handling the loan process. Does the Union not pay people enough money to stay? Very disappointed with the service and the loose ends caused unnecessarily by unqualified staff and their attitudes. Really need to revamp their department and give additional training to their staff, before they actually work with clients. The only saving grace for t... read more
Frequently asked questions about American Southwest Credit Union
How is American Southwest Credit Union rated?
American Southwest Credit Union has a 3.6 star rating with 223 reviews.
When is American Southwest Credit Union open?
American Southwest Credit Union is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com