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American Patio Covers Plus

3.7
28 reviews
|Contractors|Marysville, WA 98271

14219 Smokey Point Blvd, Ste 4, Marysville, WA 98271

(360) 658-7281

https://americanpatiocovers.com/

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Mary W. on BirdEye

11 months ago

08/22/2020, 19:39 PM
If I could give less than one star I would. I wanted my entire deck covers to protect the wood finish on my deck floor. It was understood that I wanted my entire patio covered and the gutter moved and moved to the end of the awning. But instead of moving the gutter and attaching the awning to the house, they attached a separate awning to my roof so they didn't have to move the gutter. Of course over time my roof was destroyed. I called American patio Covers on Smokey pt Blvd, Marysville and told them about the problem and I was treated rudely. Probably because I am a single woman and an easy target. Someone came and took down the awning and I had my original roofing company fix my roof because I did not trust American Patio Covers. Once the roof was repaired, when I called Tom and told him I did not want the awning re-attached to my roof as it was before...(I do not trust him that it would be okay to attach it to my roof.) He said okay and left it at that...did not try to make it right for me...by refunding me (it was $1000 just for the added awning which was about 5x5 ft.). Nor did they even ask if I wanted the awning picked up...as it is now trash in my yard! If you want to give this company your business good luck! Oh and if they respond back to this review....I want it known right here and now I did not let Tom and his crew fix the roof problem because they are the ones who created it in the first place. And I do not trust him or his company.
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