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American National Bank and Trust Company
- Banks
- Danville, VA
About this business
Location details
628 Main St, Danville, VA, 24541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I asked for a pre-qualification. Soft inquiry, but loan officer said in the email that it will be a hard inquiry. Mortgage Loan Officer's tone in the email was that she did not want to work with me on a prequalification. After the online application was submitted, I had to reach out again to her. When she replied it was a list of questions that all answers were already on the initial application. She finally gave me the figures, but let me know that I will not be approved most likely due to some late payments in 2018-19 and ... read more
I asked for a pre-qualification. Soft inquiry, but loan officer said in the email that it will be a hard inquiry. Mortgage Loan Officer's tone in the email was that she did not want to work with me on a prequalification. After the online application was submitted, I had to reach out again to her. When she replied it was a list of questions that all answers were already on the initial application. She finally gave me the figures, but let me know that I will not be approved most likely due to some late payments in 2018-19 and ... read more
Business response:
We apologize for the experience you described. We strive to provide responsive, friendly service and will be sure to use this as a training opportunity for our team. Our Mortgage Manager does plan to connect with you to discuss your experience further. Thank you.
Hometown Bank, now American National Bank...probably changing names because they screw customers over...be very careful putting you money into this bank. I have lost close to 35K now, it's not a bank that will protect your money. Any common criminal can get your account number, print some checks and sign it and they will clean your account out easily by going up to a third party cashing place or probably to the bank directly. Hometown does not care at all, they will blame you. I was a customer for 3 years and had an very unf... read more
Business response:
The matter reported by Mr. ***** was litigated, and the ruling was in the Bank’s favor. Given that it was resolved through a court of law, the Bank considers this matter concluded. The Bank takes all complaints seriously.
Frequently asked questions about American National Bank and Trust Company
How is American National Bank and Trust Company rated?
American National Bank and Trust Company has a 3.5 star rating with 24 reviews.
When is American National Bank and Trust Company open?
American National Bank and Trust Company is closed now. It will open at 9:00 a.m.
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