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American Moving & Storage

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4.9
143 reviews
|Movers|Columbus, OH 43229

470 Schrock Rd, Columbus, OH 43229

(614) 436-8080

https://americanmoveandstore.com/

Open now:9:00 am - 6:00 pm

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About

* Economical, Fixed Price & Hourly Rates * Trained, Professional & Courteous Staff * Senior Citizen Moves & Discounts * Call Us With Your Inventory & Receive A Guaranteed Price * Boxes & Packing Material For Sale * Licensed - InsuredASSOCIATIONPuco 150936 - HG

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4.9
143 reviews
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gigi43215 on Citysearch

9 years ago

09/21/2011, 05:32 AM
No Damage Responsibility Whatsoever – They did a fine job at "taking out the stress of my residential move". Of course, we paid a pretty penny for that relief and I was happy to. We were a highly organized move complete with all loose items protected, packed, labeled and even coordinated by room in order to alleviate extra work on the moving crew. Here's my issue. I called the owner, Jeff with an issue of a box of ceramic chargers, serving platters/bowels that had been thoroughly demolished in the move. With all the foam wrap, bubble wrap, and shrink wrap and a clearly labeled box as to the fragility of the items inside, this box was still not handled appropriately. Since it is their policy to only pay damages of .60/pound, I am out approximately $274.40. To be clear, that's 25% of what I paid and TIPPED them for my entire move! Had I not witnessed them sliding boxes of dishes/glasses down an entire flight of stairs on the move 2 years previous, I would not be so disappointed in his response. WE WILL NOT BE USING OR RECOMMENDING THIS OUTFIT FOR ANY FUTURE MOVES WHATSOEVER.
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