American House Senior Living Communities

Sally 

on Google

a month ago

I really appreciate and respect the nursing and CNA staff and admin at American House in JC. They are all compassionate and bring any concerns to your attention right away. They are always positive to family members and communication is good. They make you feel confident where you know they are in caring and capable hands. The only downside -- not their fault -- is that nursing homes and memory care facilities should all have access to mychart but this isn't allowed by Ballad for some reason. Thanks for all you do and your c... read more

Colleen Langyher 

on Google

4 months ago

Dear American House Team, We are writing to express our heartfelt gratitude for your exceptional support during a challenging time. When my mother's Maryland facility unexpectedly closed, forcing an urgent interstate relocation to Tennessee within 45 days, our family was overwhelmed by the logistical and emotional complexities. Your team, however, emerged as a beacon of professionalism and empathy. From our first interaction, you proactively assisted in managing every facet of the transfer, seamlessly guiding us through lega... read more

Brian Wiedmeier 

on Google

4 months ago

Having come from another facility out of state we immediately noticed it would be a good fit. Kim Meadows was most helpful with putting our minds at ease. From upfront discussions on pricing and what the proper placement my grandmother should be in. Upon entering you will notice the cleanliness. I stop by at random times and the residents are engaged in activity or are being helped by the friendly staff who seem to be very present. My participation in arts and craft days are allowed and encouraged, everyone seems to enjoy it... read more

Cody Meadows 

on Google

4 months ago

The facility is super clean ! The staff is very helpful and they really care about the residents ! The rooms are super inviting and well lit ! They seem to really make it a point to keep them and the family engaged ! Would highly recommend! 

Lyle Wilson 

on Google

11 months ago

We moved my father-in-law into here last month and he loves it. I love how attentive the staff is. Tammy, the Executive Director, made this transition so easy for us and patiently answered all of our questions and guided us through the new resident process. The nurses, attendants, and dining staff are friendly and very competent at their jobs. We are completely happy with American House Johnson City.