American Home Shield

clara elee 

on Google

a year ago

I’ve had service with American Home Shield for three years. I called to report my tankless hot water heater leaking 14 days later they are still searching for a contractor in my area. I’ve called numerous plumbers all that will not work for them. Ask if I could pay for plumbing services on my own or replace my hot water heater and send them a bill just to be told that they would not cover it. No one has return my calls my claim has been expedited 11 days ago and still have not received a call. I pay 102.00 a month for nothin... read more

K Anderson 

on Google

a year ago

I will give this company a 0 star if I can. I have used them since 3/2017. All they do is take your money and charge you extra in order to send some incompetent technician out that will destroy your appliances instead of fixing it. Our dishwasher worked but the latch on the door is a little bit finicky so we called them on January 4. No show. By the 18th of January, Steven showed up and fixed the latch but created other problems. Now the whole dishwasher wasn't anchored (because he removed some screws) and so the whole dishw... read more

K Anderson 

on Google

a year ago

I will give this company a 0 star if I can. I have used them since 3/2017. All they do is take your money and charge you extra in order to send some incompetent technician out that will destroy your appliances instead of fixing it. Our dishwasher worked but the latch on the door is a little bit finicky so we called them on January 4. No show. By the 18th of January, Steven showed up and fixed the latch but created other problems. Now the whole dishwasher wasn't anchored (because he removed some screws) and so the whole dishw... read more

Jonathan E Boggan 

on Google

a year ago

This company is terrible. I've used them for 4 years on multiple home and can tell you with confidence: it's not worth it. The coverage never goes far enough, the monthly premiums go up regularly, the customer service is HORRIBLE. They actually continued to charge me for a home we sold, even though we called to cancel, and have yet to refund the entire amount owed (even though they confirmed via email they owe the money). The customer service agents are reading a script and many are incredibly hard to understand as English i... read more