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American Giant

1.0

About this business

American Giant manufactures quality clothing in the USA, focusing on what matters: fabric, fit, construction, durability. Exceptional quality, sold at a fair price. Our only retail store and showroom is located in our San Francisco, CA headquarters. We sell the Men's and Women's Classic Full Zip Sweatshirts in our core colors, and carry samples of other items we have available online. If you're looking for something specific, feel free to give us a call to inquire about its availability before coming by. If we don't have wha... read more

Location details

165 Natoma Street, Ste 2, San Francisco, KY, 94105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
1.09 reviews
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Eman H's profile image
Eman H 
a year ago

Their website not only saved my credit card information, it took me straight from the cart without the necessary steps of shipping/billing/verification after I hit continue with checkout. I hit "continue with checkout" to enter a coupon theyd sent, so I could then ***** the situation, as it was an expensive purchase. This is predatory. American Giant did even give me a chance to check what card to enter (having no idea you had saved my Cc information already), check for shipping, or edit my cart- which I was intending on doi... read more

J`` T's profile image
J`` T 
3 years ago

If you buy - And need to return. Good luck. Be prepared to eat your purchase. You're better off to go elsewhere. 

bryan h's profile image
bryan h 
4 years ago

This brand has the worst customer service I have ever experienced. Absolutely no response by an actual human. No way to contact them other than through an automated email. I will never buy from these scam artists ever again. 

GG1000's profile image
GG1000 
4 years ago

Same as others' complaints - they don't deliver in the promised time frame and refuse to respond when you check with them, but goodness they charge the credit card right away, don't they? I ordered some items in mid December with promises of 2-3 days shipping and still have not received them the day after Christmas. They were supposed to be gifts and I'd never have ordered them if I'd known they might not arrive, which is assume the reason for the false promises. All "contact us" attempts go into some black hole or email and... read more

Janine P's profile image
Janine P 
5 years ago

This company clearly does not care about customer service. I ordered products, did not receive them within the promised 2 days. Emailed both contacts from their website- "service" and "urgent". No Response to either email. Will not shop with this company again. It's a rip-off. Why pay $108 for a sweatshirt, if they can't stand behind their hype 

K P's profile image
7 years ago

Bayard Winthrop AND his company have just started joining the BAIT-AND-SWITCH operation. It seem like the company is too busy selling during the holidays season and don't give a DAM about customer service. They sent me a $20 coupon after I purchase 3 blanket and after trying to use the coupon, they keep emailing me new coupon, but non of them works. I have gone back and forth with the company to correct the issue, but it seems like they have NO IDEA what customer service is all about, so they keep emailing me for days with... read more

Armando M.'s profile image
Armando M. 
7 years ago

Terrible communication paid for $15 for 2 day expedited shipping and three days later still have not received a shipping confirmation. Multiple emails later and still have not got one email replied. At this point I hope my shipping cost gets refunded back not to mention this was for a Christmas party. So the possibility of returning item is very high if I don’t get this on time. Would not recommend!!! 

Frequently asked questions about American Giant

How is American Giant rated?

American Giant has a 1 star rating with 9 reviews. 

When is American Giant open?

American Giant is closed now. It will open tomorrow at 9:00 a.m. 

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