American Furniture Warehouse

nikkicullens 

on Citysearch

14 years ago

Absolute WORST customer service – I purchased $4k worth of furniture from American Furniture Warehouse. All but one item was delivered on time. I have had to contact the store THREE times (because no one from the store has bothered to keep me updated on my order) only to be told each time my delivery date has been extended several more weeks. The last reason my order was further delayed was because other customers had ordered this item before me (this is just the latest excuse). I can understand that. What I can't understand... read more

markware 

on Citysearch

14 years ago

I will never spend money here again! – What was suppose to be an easy, no hassle sales experience turned into a nightmare! After buying over $1,100 worth of furniture, the salesman assured me that if I went home and measured and the dining table I paid for on my credit card did not fit, just call and cancel before delivery and the amount would be refunded with no hassle. (I also bought a sofa and six chairs to go with the table). I called the same day and they told me they would refund the price, it never happened! After the... read more

Brody27 

on Citysearch

15 years ago

American Furniture's $100 policy – American Furniture Warehouse has THE worst customer service anywhere. They are trained that if you don't like the way they do business, or if you don't like their snotty attitudes, too bad because "there's the door" and Mr. Jabs encourages this. He actually brags about the fact that most of his sales staff should not even be selling to a large percentage of customers because they do not buy into his way of doing business. He does not like to be questioned. They do have a policy there that n... read more

Domino80904 

on Citysearch

15 years ago

Why Would Anyone Shop Here? – My wife and I have bought 2 items from AFW and both experiences were terrible. We have a resale license and tried to buy the items tax-free. NONE of the clerks or managers understood. They tried to tell us we had the wrong license--that we needed the tax exempt license for non-profits. We tried to explain to no avail. I even called their corporate office, spoke to a manager who understood what we were trying to accomplish, then spoke to a subordinate who refused to hear us out. And don't get me ... read more

Bob 

on Citysearch

15 years ago

Nice store! This is a very nice store with a great selection of unusual flowers. The gift department is also very nice. I can always find something in my price range. Kudo's to the staff! 

giselleg 

on Citysearch

15 years ago

AMerican Furniture warehouse – well for the past two years ive been buying from AMerican furniture ware house here in Pueblo, Colorado, and i bought a table from there, i love it, everything went well with that order, i also bought a bed from there, which also went well, i bought a couch from there about three months ago, we paid for our couch, and the employee that we always go to every purchase said it would take up to two weeks for our order to come in, so we waited, we called because our order did not come in, he said we... read more

Cindy 

on Citysearch

15 years ago

Cindy L. The service and products I have received and purchased at Kittelbergers have always been excellent. They have a wide variety of things to choose from in all price ranges. The atmosphere is so beautiful and all of the staff are friendly and helpful. Our entire family has used them for our florist needs for many years. They are one of this areas greatest assets. 

Ramana 

on Citysearch

15 years ago

Overpriced and Poor Quality Service I asked Kittelberger's to send my mom irises, peonies and gardenias for Mother's Day. They sent her carnations and daisies. They also delivered the flowers to her neighbor who was kind enough to bring them to her. I am very dissatisfied with their service.‎ 

azalea7682 

on Citysearch

15 years ago

No complaints! – I relocated from another state, and it was cheaper to buy new stuff here than move my stuff from home. I was greeted and offered assistance as soon as I entered the store. I told the sales associate what I needed and what my price range was. He made suggestions in the price range I stated and did not try to get me to buy more expensive things. I bought a bedroom set, mattress, living room set including a futon w/a spring mattress, and a dining room table w/4 chairs. I haven't had any problems with any of the... read more