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American Furniture Galleries

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4.3
855 reviews
|Furniture Stores|Sacramento, CA 95821

2336 Auburn Blvd, Sacramento, CA 95821

(916) 485-2663

https://www.americanfurnituregalleries.net/

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About

American Furniture Galleries is one of Northern California's premier home furnishings retailers with four locations to serve you. Our buyers have searched the world's market and have put together professionally designed rooms that will help make your dreams a reality! You will soon see there is a reason customers come from all over Northern California to find what they're looking for at a price they want to pay. Great values, selection and masterful designs... Come explore one of our showrooms and discover a few things that you might not have known about custom style and design. Our showrooms are set and fully decorated and accessorized by the best designers in the business that understand t

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4.3
855 reviews
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Jessica Myers review for American Furniture Galleries
Jessica Myers on Facebook

a year ago

10/17/2020, 04:35 AM
RACIST AND IGNORANT WORKERS DO NOT GIVE YOUR BUSINESS!!!! First off no one greeted me and they all watched me walk in... I kept saying excuse me excuse me they acted like the didn’t have ears... (mind you I already walked through half the building) I went to the front counter waited for like 3 minutes up there (ready to buy a kitchen table and a sectional I already looked at online) while the workers avoided coming up there and mind you there were two guys (WORKERS) chatting and laughing behind me... So I walked around again and still no one trying to help. I literally had to jump in this guys face and I said can I have a pen and paper or one of your magazines they gave me a pen and paper. I walked off to this sectional and still no help.... Now here’s what ticked me off a WHITE couple walks in and they say hi my name is so and so (Anthony) if you need anything let me know... I was standing right behind these people and still nothing said to me I follow they guy that was speaking to them (Anthony) and I say excuse me he LOOKS AT ME and walks away. I said loud enough so everyone can hear “ARE YOY GUYS KIDDING ME” and walked out. I called and they where very apologetic after the fact I said “is it because I’m black... you assume I’m not going to buy anything...” blah blah once he found out I was actually trying to buy the guy on the phone was begging me to come back in (his excuse was we are short staffed) but why does the couple in front of me get a welcome to so and so + help offered . I asked to speak to someone higher up and transferred my call over to a customer service agent, and she answered the phone didn’t even introduce herself so I asked who she was she said her name and I said who am I speaking with she said customer service and I said I asked to speak to a manager she said oh I’m the customer service manager.... that was obviously a lie... and there excuse for ALL of this was “we are shot staffed” and (when there was over 8 salesmen sitting on there phones of screwing around) “we can’t talk to you if someone already helped you”... where does “hi, just checking to see if you’ve been helped yet” come into play... the fact of the matter is they saw the color of my skin and assumed I wasn’t going to buy anything and I was just going to waste their time. THERE IS ABSOLUTELY NO EXCUSE FOR WHAT WAS DONE I ENCOURAGE EVERYONE TO TAKE THEIR BUSINESS ELSEWHERE!!!
Jennifer Wren review for American Furniture Galleries
Jennifer Wren on Facebook

a year ago

10/17/2020, 03:23 AM
Sarah at AFG was awesome to work with!
Getse Rojas Harbeck review for American Furniture Galleries
Getse Rojas Harbeck on Facebook

a year ago

09/21/2020, 12:07 PM
Very good customer service 👍🏽
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Kaylee Schneider review for American Furniture Galleries
Kaylee Schneider on Facebook

a year ago

08/17/2020, 13:18 PM
We bought our couch in the middle of July with a delivery date a week later. The day before it was delivered they called and pushed it back a MONTH! Once they showed up to deliver the couch they told us the ottoman was back ordered. The delivery guy couldn’t give us a date. So when we called they said it would be until the END of September. We are certain that they knew it wasn’t going to be in. But the lady selling us worked on commission and didn’t want to loose the sale.
Virginia DeWitt Uribe review for American Furniture Galleries
Virginia DeWitt Uribe on Facebook

a year ago

08/10/2020, 10:28 AM
The sales rep Van was very helpful and courteous . The delivery men worked quickly and took precautions & wore masks & called ahead & found my difficulty address .
Robert Vo review for American Furniture Galleries
Robert Vo on Facebook

2 years ago

02/22/2020, 04:47 AM
Great selection, friendly staff and lots of great value! A must visit if you are looking at furniture especially their Folsom brand
Robin Dimiceli review for American Furniture Galleries
Robin Dimiceli on Facebook

2 years ago

01/05/2020, 00:26 AM
beautiful furniture. Amazing prices! And the best service :-)
Natalya Utyuzh review for American Furniture Galleries
Natalya Utyuzh on Facebook

2 years ago

10/10/2019, 09:36 AM
Furniture is very good! Customer Service guy”s name is Serik ! He is excellent seller! Thanks a lot!
Stephanie L. Smith review for American Furniture Galleries
Stephanie L. Smith on Facebook

2 years ago

10/07/2019, 02:46 AM
Sales associates are not pushy and very knowledgeable about their products.
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