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Founded in 1936, American Airlines Federal Credit Union serves current and retired employees of American Airlines, their family members and people who work in the air transportation industry. As a not-for-profit, full-service financial cooperative, we are committed first and foremost to enriching our members’ financial well-being through their participation in our products and services. Based in Fort Worth, Texas, we have 46 branches nationwide.
5501 Josh Birmingham Pkwy, Charlotte, NC, 28208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Credit card: 1. Slow experience Answering Csr phone calls in the past. That has improved somewhat more recently. 2. They tend to lock the card if I attempt to use it outside the US.. No, I have no plans to call them for permission. I'll use my American Express in Barclay cards instead. 3. On or about November 4th 2024, their credit card division signed for a certified letter enclosing a check to pay off my credit card. As of December 2nd, they had not deposited that check and claim they can't locate it. Subsequent to that, m... read more
Credit card: 1. Slow experience Answering Csr phone calls in the past. That has improved somewhat more recently. 2. They tend to lock the card if I attempt to use it outside the US.. No, I have no plans to call them for permission and no plans to reach out to the pope for intervention here. 3. On or about November 4th 2024, their credit card division signed for a certified letter enclosing a check to pay off my credit card. As of December 2nd, they had not deposited that check and claim they can't locate it. In the meantime,... read more
Credit card: 1. Slow experience Answering Csr phone calls in the past. That has improved somewhat more recently. 2. They tend to lock the card if I attempt to use it outside the US.. No, I have no plans to call them for permission and no plans to reach out to the pope for intervention here. 3. On or about November 4th 2024, their credit card division signed for a certified letter enclosing a check to pay off my credit card. As of December 2nd, they had not deposited that check and claim they can't locate it. In the meantime,... read more
Credit card: 1. Slow experience Answering Csr phone calls in the past. That has improved somewhat more recently. 2. They tend to lock the card if I attempt to use it outside the US.. No, I have no plans to call them for permission and no plans to reach out to the pope for intervention here. 3. On November 4th 2024, their credit card division signed for a certified letter enclosing a check to pay off my credit card. As of December 2nd, they had not deposited that check and claim they can't locate it. In the meantime, my accou... read more
Will be using another bank. I’ve had nothing but issues with this credit union. The most frustrating part is that my direct deposits are never processed on time. I’ve had multiple instances where my paycheck is delayed, which causes unnecessary stress and disrupts my financial planning. To make matters worse, they only have two branches, both of which are incredibly inconveniently located. Even worse, neither of them offers cash withdrawals, which is beyond frustrating when you need access to your funds. I constantly find my... read more
American Airlines Federal Credit Union has a 2.6 star rating with 19 reviews.
American Airlines Federal Credit Union is closed now. It will open tomorrow at 8:00 a.m.
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