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America First Heating & Cooling

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5.0
7 reviews
|Contractors|Monroe, NC 28110

4000 Sardis Church Rd, Ste D, Monroe, NC 28110

(704) 821-1212

http://americafirstheating.com

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About

Here are just some of the reasons why we ask you to consider us... We specialize in Heating & Cooling Preventive Maintenance, Service, and Installations! We have someone on call 24/7 at No extra charge We are *Certified*Licensed *Insured*Bonded* We recycle ozone-depleting refrigerants Environmentally conscious We service ALL systems and Brands Professional Technicians We give FREE Written estimates All our work 100% guaranteed 14 Years in Business We have Maintenance Agreement Financing We are family owned and operated.

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5.0
7 reviews
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2 reviews have no rating
  • 4 Reviews5.0Google
  • 1 Review5.0Yellow Pages
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Amy A. on Yellow Pages

5 years ago

08/21/2014, 04:16 AM
We have been customers since the company started and have never had problems. They are happy to schedule us and when our A/C went down last week came out within an hour and fixed the unit by the end of the day. We couldn't be happier.
Denise H. on Citysearch

7 years ago

12/26/2012, 02:17 AM
They have very poor customer service. They will try to sell you a two year service contract by charging you an escalated price for working on your HVAC system and telling you that you can either pay the price for the part or if you will sign up for their two year service contract they will waive the price of the part and the installation. There is approximately $5.00 difference in the two offers. It seems they know before they come out to your house what they will tell you is wrong with your system and then they will tell you the cost of the parts and installation which is inflated (we checked with other HVAC contractors) so that you will think it only makes sense to sign up for their two ye...  more>>
KeystoneUTK on Citysearch

9 years ago

12/15/2010, 03:29 AM
Terrible Customer Service – strongly recommend you find another business before using this company, they signed a service agreement at my home, but since they have no control over their own employees couldn't honor the contract. I signed a 2 year service agreement and due to work I could only have them come on Saturdays, which is very clearly stated on my service agreement, well all of sudden they can't honor that and I'm SOL. It is 12/10 this month and I am just now getting reimbursed 64% of the service agreement, which was 2 services per year that I signed back in July of 2008. I was also told on the phone that I should be "happy" that I am getting anything since their employee clearly bro...  more>>
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