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America First Credit Union
- Finance
- Tempe, AZ
About this business
America First Credit Union offers services to our members in Utah, Nevada, Idaho, New Mexico and Arizona. Some of our services include checking accounts, savings accounts, mortgages, auto loans, online banking, Visa products, financial tools, business services, investment options and more.
Location details
1511 N Project Dr, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have banked with America First personally and for my businesses for the past 8 years and I love the personal and friendly treatment I get on every visit. Trudy treats me like a friend and makes me feel welcome. As an automobile dealer I refer many new members to the credit union for auto loans.
I suspect AFCU is being review bombed due to the totally unintentional name association with a certain spray tanned politician. I have been with them for decades, and been to this location countless times, and have never experienced anything like what these reviews are describing. I never wait more than a few minutes at the branch, I have paid off multiple car loans with no issues whatsoever. Just now I called Customer Service to see what the hold time was like. I said "representative" a couple of times and after being given... read more
Rates are ok, people are nice usually, but the phone system is terrible. People are very helpful though.
If you call, they have the absolute worst automated voice assistant, guaranteed to give you anxiety and put you in an angry mood before you reach an actual human representative. I’ve had to call this company many times over the course of my auto loan and every time I call I want to physically drive to the locations and set the buildings on fire because of how awful the phone system is. The only thing stopping normal citizens from doing such things is because the humans are sometimes really nice and helpful. Sometimes they so... read more
America First Credit Union is a scam wrapped in “member-first” branding. They don’t care about you just your loan number. I got stuck with a predatory 84-month loan at 17% interest. When my car was stolen, I kept them updated, dealt with GAP delays, and still paid the loan in full and they slapped my credit with two late payments anyway. I asked for a goodwill adjustment, and they flat-out said they “don’t do those.” No review, no empathy, just copy-paste replies and cold policies. Their compliance team? Useless. Even regula... read more
Frequently asked questions about America First Credit Union
How is America First Credit Union rated?
America First Credit Union has a 2.8 star rating with 136 reviews.
When is America First Credit Union open?
America First Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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