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Amerant Bank
- Finance
- Katy, TX
About this business
Specialties: Imagine a bank designed with you in mind. For over 40 years we have developed strong relationships with people and communities of all kinds and are excited to continue. We offer full-service branches at our Texas locations. Our banking specialist can help you with personal banking, credit cards, loans, mortgages, investments, and more. We are proud to offer you a diverse portfolio of financial solutions to meet your evolving preferences and priorities, and we are always looking for new ways to help you. Amerant ... read more
Location details
21776 Katy Tollway, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sheri was amazing and so professional.She was thorough when explaining my loan and made sure we understood the process. In addition Amerant has always taken care of my financial needs
I went into the Katy Branch after struggling for over a month over the phone to get some details corrected that were preventing me from opening up an online profile and doing effective online banking. As a busy, working mom, I don’t always have time to go to places physically but I wasn’t getting anywhere over the phone so I finally found time to stop in. Sheri Hosley, the banking specialist, was extremely friendly and hospitable. She was able to take care of EVERYTHING for me so quickly. She was able to get my online accoun... read more
This place is a joke. Customer service is poor. The note on the door says bank is closed for 45 minutes. It’s been closed longer than that. Had to wait over an hour for them to contact Miami branch for a company payroll check. Then, I was told no one was answering at the Miami branch and it could take awhile so I could go home and they would call me??? The check was written on a company account with Amerant!!! Don’t do business with this location unless they are your last option.
Loved my experience with Amerant and Brenda Costilla. She was a great help in getting set up with an account quickly, super responsive to questions and very friendly. I highly recommend working with Brenda, she goes above an beyond to make sure you are a satisfied customer. You'll never get that experience at a big bank.
Frequently asked questions about Amerant Bank
How is Amerant Bank rated?
Amerant Bank has a 4.8 star rating with 36 reviews.
When is Amerant Bank open?
Amerant Bank is closed now. It will open at 9:00 a.m.
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