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Amalgamated Bank of Chicago

1.7

About this business

Founded in 1922, Amalgamated Bank of Chicago is a full-service corporate and retail bank. Headquartered in downtown Chicago, it provides banking, trust, investment, mortgage banking and cash management services to businesses, governmental institutions, organized labor and individuals. The bank specializes in offering corporate trust and agency services to corporations and tax-exempt entities. It serves the fiduciary and administrative needs of corporate, state and local public institutions that issue bonds, notes and other d... read more

Location details

30 N LaSalle St, Chicago, IL, 60602, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.737 reviews
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Sharin Louise's profile image
Sharin Louise 
4 years ago

I will be filing a formal complaint. Over two months, no card received in the mail. I live overseas and have to waste my international minutes to phone and get hung up on. Still, no card after 2 months. I was told the card would be reissued and would receive it at the correct address in 7-10 business days. Then, today I receive notification from another credit card company that I have a weaker credit score because apparently the card was reported lost or stolen AGAIN?! Lost trust with Amalgamated Bank of Chicago #ABOC and I ... read more

Dwight Alan's profile image
Dwight Alan 
4 years ago

It took 2 months to get a reply from their customer service. They told me they sent me a request for info. and since they didn't get a reply, voided the app. If they would of replied to my status request 2 months ago, they could have alerted me additional info. was needed. I'm glad I didn't get started with a bank with such poor standards and lack of follow thru. There's better banks out there.. 

Business response:

Dear Mr. Alan, We are sorry to hear that you had a negative experience during the application process with ABOC. Due to staffing issues caused by COVID-19, we are experiencing longer than usual response times. Also, to protect against fraud we are requiring additional information to verify identity. We hope that you are healthy and well and appreciate your feedback. Have a great day. 

Frequently asked questions about Amalgamated Bank of Chicago

How is Amalgamated Bank of Chicago rated?

Amalgamated Bank of Chicago has a 1.7 star rating with 37 reviews. 

When is Amalgamated Bank of Chicago open?

Amalgamated Bank of Chicago is closed now. It will open on Monday at 8:30 a.m. 

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