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10 E 14th St, Union Square, New York, NY, 10003, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Wanted to like them because of the give back checking but it's too inconvenient for me. Their tellers and customer service are hardly ever helpful. And they don't support venmo transfers.
This bank used to be much larger. They have closed numerous branches and service is minimal. A friend sent an international wire transfer following the instructions on their site and it has been lost in their system for weeks. The tellers and managers just pass you along without any real assistance. Avoid!
I am a small business owner. I work several jobs to keep my head above water in New York City. When my business partner and I sought out a bank, we chose Amalgamated Bank because it claimed to follow a set of ethical values we felt it was important to support as members of a union. Our years of being Amalgamated Bank clients have been rough. Amongst the difficulties have been: - Difficulties setting up an online account since April of 2024. This took about a year because staff at the Union Square branch would promise emails ... read more
I would really like to be working with Amalgamated Bank; however, I haven't even been able to open a business checking account over the course of a week. I initially called on Thursday and spoke to a representative about a business banking account. After asking several questions and being satisfied with the answers, I asked how I could open an account. I was told I needed to fill out a form online and would then be able to open an account. When I went to the website the next day (Friday), I found there were no online forms a... read more
Customer Service is the worst, I would suggest finding another bank. They do not respond to emails on a timely manner, and you can never call anyone on the phone. Their voice system reroutes you to a call center, which is useless. The worst bank in America.
Amalgamated Bank has a 2.7 star rating with 86 reviews.
Amalgamated Bank is closed now. It will open tomorrow at 9:00 a.m.
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