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Altura Credit Union
- Finance
- Banning, CA
About this business
Location details
300 S Highland Springs Ave #7, Banning, CA, 92220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Shout out to Karina and all the employees working yesterday 2/3/26 who offered me and others kind and professional service from the moment we arrived until we left. I required assistance with lengthy paperwork to begin managing a family member's accounts and Karina went the extra mile to make sure I had everything I needed to take care of their accounts on their behalf. We were there for about 30-45 minutes and while there was a line of customers, I observed the employees greet and serve each person with polite professionali... read more
Hugo the Branch manager maintains a strong focus on customer satisfaction and relationship building. They handle complex customer concerns with professionalism and empathy, often going above and beyond to resolve issues and retain client trust. Their commitment to service excellence positively reflects the bank’s values and reputation.
My wife and I stopped by the other day and realized we arrived just a minute before closing. We honestly expected to be turned away, but Hugo was more than happy to help us anyway. Even though it meant he had to stay late, he was incredibly welcoming and didn't make us feel rushed at all. It’s rare to find that level of customer service these days. Huge thanks to Hugo for going above and beyond—we really appreciate it!
Frequently asked questions about Altura Credit Union
How is Altura Credit Union rated?
Altura Credit Union has a 3.3 star rating with 32 reviews.
When is Altura Credit Union open?
Altura Credit Union is closed now. It will open at 10:00 a.m.
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