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Altura Credit Union
- Credit Unions
- Moreno Valley, CA
About this business
Location details
27130 Eucalyptus Ave, Ste e, Moreno Valley, CA, 92555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Love this place and the people who work there.
I hate feeling like a criminal going in there! Don't have a bad hair day and have to remove your ball cap! How embarrassing! I get its for safety but it can be a pain. Other than that, I like using them as my shared branch.
I hate feeling like a criminal going in there! Don't have a bad hair day and have to remove your ball cap! How embarrassing! I get its for safety but it can be a pain. Other than that, I like using them as my shared branch.
Ive been with Visterra CU for 10 years now. They have always treated me as a person and not a number. I appreciate their constant professionalism and customer service.
1. When you deposit your checks outside at the ATM machine during business hours, your money is not available the next day. It takes one more day at least for them to allow your funds to be available. Reason? They have a subcontractor to operate the ATM machines. Unbelievable! 2. Pay bill service online is a disaster. It looks like they are waiting for you to fail and charge you a penalty fee. I used to schedule payments online but see what they do: when you have funds in your account they send the payment in the afternoon. ... read more
I have been with Visterra since it was March Credit Union. I have had nothing but great praises. Customer service on the phone or in the bank has been a pleasure. The drive through and hours of operation is vry convenient verses other banks. How many banks do you know are open on saturdays!? Most importantly my husband recently was a victim of skimming. That is when you use your card and someone copies it and uses it. The banks amazing fraud department saw the unusually transactions and within less than 24 hrs they closed hi... read more
We've had accounts and home loans with Visterra Credit Union since the seventies when it was March Air Force Credit Union. Our experience has been entirely positive over the decades, We could not be happier, and we have nothing but high praise for this organization. And in case you are wondering, we have no business or family ties to Visterra. We don't know anyone who works there. This is a just a note from a very satisfied customer.
Visterra looks like a great from the outside but once you walk inside to do any transactions its horrible! It starts from the workers at the front desk always rude to all the member. The new account wait is rediculous! The teller line is never friendly. I have spoken to their managers too, as a member of this credit union I feel like their managers have not had enough training and mayber they (Visterra) should clean out house starting with the poor management at the main branch.
Had a very bad experience with this group. I filled out an application on line 3 weeks ago, but when I got to the very end of the application, it rejected me. I called to find out why and was told that it was a minor glitch in the system and that they would fix it and get back to me within a day. I waited about 3 or 4 days but nobody got back to me. I called to find out why but was told that they couldn't discuss it over the phone, and that i would need to come in with ID. I came in with ID but they told me that there were 4... read more
Frequently asked questions about Altura Credit Union
How is Altura Credit Union rated?
Altura Credit Union has a 4 star rating with 74 reviews.
When is Altura Credit Union open?
Altura Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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