AltaOne Federal Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

AltaOne Federal Credit Union

3.7
  • California City, CA

About this business

Location details

9601 California City Boulevard, California City, CA, 93505, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.734 reviews
Select a rating
Lisa Crafton's profile image
Lisa Crafton 
6 years ago

The Ridgecrest branch has gone downhill so bad in the last 2 years. They need to make right their big mistakes with explanations. I've been with AltaOne since 2005 never a problem with anything. I got a title loan I was so happy when I paid it off 20 months early only thing was 2 months before I paid it off someone had signed the bank off as lien holder and sent my title to a salvage yard in GA., not one person is willing to look in to who or why or give me my money back plus the 2 late fees I was charged my Ins. co. is wait... read more

Robert Price's profile image
Robert Price 
recommend  Recommended
6 years ago

Very Professional and hepful 

Stephanie Yeminez's profile image
Stephanie Yeminez 
7 years ago

I went to the bank yesterday and the lady at the window was very rude. I deposited a check and she says you have to wait 3 days like rudely said. And they charge for everything including paper statements. Do they charge the elderly who don't have online services. Plus they are like ever other bank. They are very rude. They Charge to talk to someone on the phone. 

Cedric Harbert's profile image
Cedric Harbert 
7 years ago

Danielle K. was amazing....make her a branch manager 

David Andrew Helms's profile image
David Andrew Helms 
7 years ago

Maggie provided the best service i have ever had with the company making me quickly forget the confusion i had previously experienced in managing my loans. 

Kristyn Mayo's profile image
Kristyn Mayo 
7 years ago

I just spent 20 minutes on hold trying to get help to set up online banking and bill pay and the representative I spoke with was not at all helpful! Worst banking experience I could have ever imagined. 

Mickey Sevier's profile image
Mickey Sevier 
7 years ago

Merry Christmas �to the staff @ Alta One. We have been members since the mid 70's. Thank you for all you do. 

Jennifer Lemons's profile image
Jennifer Lemons 
8 years ago

Worst bank ever! Always a wait! Terrible! 

Ronald Walters's profile image
Ronald Walters 
8 years ago

tell umonthly even after closed s after 30 plus years we ve moved and tried to close the accounts they keep charging us 60 dollars a month? they fight telling us pay or face credit problems with collections. they are nt customer loyal be caref 

Frequently asked questions about AltaOne Federal Credit Union

How is AltaOne Federal Credit Union rated?

AltaOne Federal Credit Union has a 3.7 star rating with 34 reviews. 

When is AltaOne Federal Credit Union open?

AltaOne Federal Credit Union is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com