Alston View Nursing & Residential Home

Nigel Wright 

on Google

4 weeks ago

I found this home welcoming warm and friendly. It is evident the new manager in post has made a positive impact regarding care and communication. So in my opinion the home is moving in the right direction. 

Vickie Shaw 

on Google

a month ago

I have been super impressed by the care here at Alston View, the new manager in post has really put her mark on this place, the turn around these last few weeks has been really noticeable. Residents are treated with the utmost dignity and respect, nothing is too much trouble and the team here are proactive passionate and engaging. Although super busy they always have time for their residents and their families. What a lovely warm and welcoming environment! I am confident in my mothers comprehensive care plan and can rest ass... read more

Mrs Patefield 

on Google

6 months ago

This care home is the worst I have ever come across. It is time CQC and safeguarding visited and assessed for the health and safety of all the residents. There are lots of unsafe practices, they are constantly withholding and also running out of basic medications, they have unqualified staff taking blood, they forget to feed you, they don’t take you to your important hospital appointments, on checking with the hospital I was told 2 appointments had been cancelled and the 3rd Alston told them it was no longer needed, really i... read more

Jill Croxford 

on Google

7 months ago

Alston views neglect of my father led to his death He had multiple bed sores and one sore which led to him needing his leg amputated He was only at Alston View for 6 weeks