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Alpine Stove & Fireplace
- Retail
- Mammoth Lakes, CA
About this business
Fireplaces, wood stoves, and pellet stoves--Sales, service, installations, and repairs. All your hearth products needs in one location.
Location details
94 Laurel Mountain Rd, Mammoth Lakes, CA, 93546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We made a 50% deposit for a new wood stove in May of 2023, paying $3219.95 thru Quickbooks. We were told it would take several months for the product to arrive. In October 2023, the manager, Chris Morrison replied to my email inquiry saying he thought the product would probably be shipped soon. The business stopped answering the phone and responding to emails in January 2024 I was eventually able to reach someone in February who said they had "re-ordered" from another distributor because the product had not been shipped. We ... read more
do not trust alpine stove...they scammed us out a credit card deposit. always told some lie about why or how it was behind schedule and then when it came time to refund some other lame excuse. just drove by the store looks like they disappeared. but apparently he's driving around in a new truck...i guess all of us that ripped off paid for it...contacted the credit card company and not sure if i need to but i'm thinking filing a police report...seems this is intentional.
Ditto Sarah Torres! Last August gave them over $4,600 deposit for Regency pellet stove. Same excuses. Just sent email yesterday to cancel and refund our money. Tried calling Mammoth number which has been disconnected. Left a message on Bishop number. Keeping fingers crossed we get this worked out.
On July 11, 2023, made a deposit of $4103 via Mastercard to Alpine Stoves. I was given a 6-10 week window as an average for installation of a Regency wood stove. When 10 weeks elapsed, I was told by Chris M that Regency stoves were back ordered at the manufacturer. On December 15, I called Regency — they told me there was no backup, and that my model of stove was available at any time. On January 15, I called Chris and confronted him with this information. He promised me an installation date for the week of February 6, 2024 ... read more
I too have been scammed by Alpine Stove!!! How does somebody run a business like this and treat customers this way? We bought a tiny condo in May 2023 and were so excited to have our first project be a new pellet insert. Put down 1/2 deposit through Quickbooks as well, almost $4500. Was told it would be 2 months to get the stove in -- it has now been 10 months. Called so many times and was always given a different excuse -- "hasn't shipped yet, some people have waited a year, family tragedy, flooding, phone lines are down". ... read more
Frequently asked questions about Alpine Stove & Fireplace
How is Alpine Stove & Fireplace rated?
Alpine Stove & Fireplace has a 3.6 star rating with 20 reviews.
When is Alpine Stove & Fireplace open?
Alpine Stove & Fireplace is closed now. It will open tomorrow at 8:30 a.m.
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