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Almost Heaven Saunas
- Saunas
- Holland, MI
About this business
Location details
25 W 8th St Ste 200, Holland, MI, 49423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Still hoping this company decides to stand behind their equipment and warranty. Currently seems like there is a strategy to avoid honoring the warranty. Not sure if my issue is local or it is a companywide business model.
We purchased a 4 person barrel sauna from them in late 2023. We received warped wood, a door that doesn't line up, and the bench doesn't stay attached. We have contacted customer support and they are willing to give a discount to buy more wood. Would not recommend to anyone.
Customer service is incredibly bad. I bought a sauna with them years ago and when i moved I moved the sauna with me. However I lost 4 little washers. They wanted to charge me $90 USD to ship 4 of these. Further to that they were going to charge me for the full hinge rather than just the washer. I requested that they ship them in an envelope for me, stating i would pay for the whole part but just needed the 4 washers. They told me they were unable to do that. No effort to assist an existing customer along with being rude for ... read more
WARNING DO NOT BUY FROM THIS COMPANY!!!! Their customer service is ATROCIOUS!! We were trying to buy from, and go through, what we believed was a reputable company. There has been nothing but problems and issues from the beginning. Most recently, I tried AGAIN to give the company the benefit of the doubt and rather than making a large purchase to have go awry - I made merely a smaller purchase of just sauna stones. HA! The sauna company couldn’t even do that. When I didn’t receive tracking information within one week of orde... read more
WARNING DO NOT BUY FROM THIS COMPANY!!!! Their customer service is ATROCIOUS!! We were trying to buy from and go through what we believed was a reputable company. There has been nothing but problems and issues from the beginning. Most recently, I tried AGAIN to give the company the benefit of the doubt and rather than making a large purchase to have go awry - I made merely a smaller purchase of just sauna stones. HA! The sauna company couldn’t even do that. When I didn’t receive tracking information without one week of order... read more
Frequently asked questions about Almost Heaven Saunas
How is Almost Heaven Saunas rated?
Almost Heaven Saunas has a 4.1 star rating with 105 reviews.
When is Almost Heaven Saunas open?
Almost Heaven Saunas is closed now. It will open tomorrow at 9:00 a.m.
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