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Almost Heaven Saunas
- Saunas
- Holland, MI
About this business
Location details
25 W 8th St Ste 200, Holland, MI, 49423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very very good experience with the company! Customer service is second to none. I did not like the heater that came with my sauna (purchased through Costco). Zoe Bekken, from customer service was very helpful and prompt. I was offered to have my heater replaced for free, as well as given options to upgrade to a more expensive model with a very significant discount (which I chose). Communication was polite and simply excellent! Something you don’t see often this day an age. Overall would recommend company highly!
While customer service was rocky a year ago, Almost Heaven has clearly made some upgrades. Hopefully they recognize how important a solid customer service staff is. A small warranty issue was quickly resolved and we're enjoying our sauna nightly! Thanks Team!
I love my Harvia barrel sauna! We have had it for 6 years and use it every day. Their customer service has been spectacular.
I purchased 3 person Auburn hybrid a few months ago and the infrared will not hear above 119 degrees Fahrenheit. Multiple emails and phone calls with NO resolution or even a call back. Very disappointed in the customer service
Almost Heaven Saunas was the Heater provider for the Sauna I purchased. They only provide a 15 foot cord that attaches to the remote that needs to stay out of the weather, but the other end is supposed to also be attached to the sauna. Not many home set-ups allow for a "sauna-to-inside-the-home" set up distance of only 15 feet. I did my best to protect the digital pad from the elements, but within a week of set-up, the digital pad already stopped working. They said that I don't qualify for a new digital pad, and that I would... read more
Frequently asked questions about Almost Heaven Saunas
How is Almost Heaven Saunas rated?
Almost Heaven Saunas has a 4.4 star rating with 92 reviews.
When is Almost Heaven Saunas open?
Almost Heaven Saunas is closed now. It will open on Monday at 9:00 a.m.
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