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Almost Heaven Saunas
- Saunas
- Holland, MI
About this business
Location details
25 W 8th St Ste 200, Holland, MI, 49423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We purchased our sauna just a few months ago, and it completely stopped working—not what you expect from a product at this price point. I hired a licensed electrician to rule out any issues on our end, and he confirmed everything was fine electrically. Since the sauna was still under warranty, I reached out to the company for support. What followed was a frustrating game of being bounced around from one customer service agent to another, with no one taking real ownership of the issue. Nearly two months later, they’ve complet... read more
We purchased this sauna from Almost Heaven because it was an American company and we found value in that. We have reached out for support after moving our sauna to our new home and it not working. We have contacted the company over 10 times to help troubleshoot with no response. We will now be hiring an electrician at $200 per hour to get our sauna up and running. So disappointed in the lack of response.
Poor customer service, nearly impossible to speak to anyone regarding my order.
Terrible experience so far! Terrible Costumer Service! Damaged product with no solution! Bought the sauna through Costco and Almost Heaven delivered a broken box with a bunch of broken pieces inside of it, the stones were all over the box causing dust, chips and scratches, a lot of broken pieces and connections preventing me to assemble it! (See pictures) To make it worse, Costco customer service is playing that game of “I understand but it’s a third party company that sold it”stepping out of their responsibility and they pu... read more
I have had this sauna for three months and it’s amazing. Finnmark FD-2 2-Person Full Spectrum Infrared Sauna is the product I have in my home. My skin is glowing, my body feels great, my headaches are gone and I get the best nights of sleep ever since it was installed!
Frequently asked questions about Almost Heaven Saunas
How is Almost Heaven Saunas rated?
Almost Heaven Saunas has a 4.5 star rating with 86 reviews.
When is Almost Heaven Saunas open?
Almost Heaven Saunas is closed now. It will open at 9:00 a.m.
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