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7159 Corklan Dr, Jacksonville, FL, 32258, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
After 3 years my Jeep payment changed. When I called they repeatedly told me it’s due to Michigan sales tax fluctuating. After explaining that’s not possible they admitted fault but refuse to change the payment back. It has been 4.5 hrs since I called them and they still are not sure where or when a supervisor will be able to help me with changing the payment. So far they have given me 3 different amounts for the payment and none of them add up to the price on the bill. If Jeep continues to use Ally for anything financially ... read more
Horrible people and taking advantage of the public during the pandemic. DO NOT USE THEM AT ANY COST. Reps are zero help and all have attitudes. They refuse to take my car back for 2 months. I have been trying to return a lease and they refuse to take it. Truck has been sitting i driveway and they refuse to come get it. They keep charging me every month while we are all out of work. Horrible people and I hope they never sleep at night. All the employees and company are garbage humans.
Horrible people and taking advantage of the public during the pandemic. DO NOT USE THEM AT ANY COST. Reps are zero help and all have attitudes. They refuse to take my car back for 2 months. I have been trying to return a lease and they refuse to take it. Truck has been sitting i driveway and they refuse to come get it. They keep charging me every month while we are all out of work. Horrible people and I hope they never sleep at night. All the employees and company are garbage humans.
https://youtu.be/ACNhHTqIVqk
They won't work with you! I WILL NEVER use them for anything else again!
STOP USING 3RD PARTY OVERSEAS VENDORS , THEY DON'T KNOW WHAT THEY ARE DOING!!!!!!!!! POOR CUSTOMER SERVICE!!!!!!!!!!!!
Horrible customer service
Ally Financial has a 2.9 star rating with 15 reviews.
Ally Financial is open now. It will close at 6:00 p.m.
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