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Ally Financial

2.9

About this business

Location details

7159 Corklan Dr, Jacksonville, FL, 32258, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.915 reviews
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Dustin Brown's profile image
Dustin Brown 
4 years ago

After 3 years my Jeep payment changed. When I called they repeatedly told me it’s due to Michigan sales tax fluctuating. After explaining that’s not possible they admitted fault but refuse to change the payment back. It has been 4.5 hrs since I called them and they still are not sure where or when a supervisor will be able to help me with changing the payment. So far they have given me 3 different amounts for the payment and none of them add up to the price on the bill. If Jeep continues to use Ally for anything financially ... read more

Danny Walsh's profile image
Danny Walsh 
4 years ago

Horrible people and taking advantage of the public during the pandemic. DO NOT USE THEM AT ANY COST. Reps are zero help and all have attitudes. They refuse to take my car back for 2 months. I have been trying to return a lease and they refuse to take it. Truck has been sitting i driveway and they refuse to come get it. They keep charging me every month while we are all out of work. Horrible people and I hope they never sleep at night. All the employees and company are garbage humans. 

Aruba Dan's profile image
Aruba Dan 
4 years ago

Horrible people and taking advantage of the public during the pandemic. DO NOT USE THEM AT ANY COST. Reps are zero help and all have attitudes. They refuse to take my car back for 2 months. I have been trying to return a lease and they refuse to take it. Truck has been sitting i driveway and they refuse to come get it. They keep charging me every month while we are all out of work. Horrible people and I hope they never sleep at night. All the employees and company are garbage humans. 

Blake Powell's profile image
Blake Powell 
5 years ago

https://youtu.be/ACNhHTqIVqk 

Haley Scott's profile image
Haley Scott 
5 years ago

They won't work with you! I WILL NEVER use them for anything else again! 

Sherry Shead-Laster's profile image
Sherry Shead-Laster 
5 years ago

STOP USING 3RD PARTY OVERSEAS VENDORS , THEY DON'T KNOW WHAT THEY ARE DOING!!!!!!!!! POOR CUSTOMER SERVICE!!!!!!!!!!!! 

Mike Davis's profile image
Mike Davis 
5 years ago

Horrible customer service 

Frequently asked questions about Ally Financial

How is Ally Financial rated?

Ally Financial has a 2.9 star rating with 15 reviews. 

When is Ally Financial open?

Ally Financial is open now. It will close at 6:00 p.m.  

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