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All Dry USA

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4.3
156 reviews
|Damage Restoration|Boynton Beach, FL 33426

2600 Quantum Blvd, Boynton Beach, FL 33426

(561) 771-1320

https://www.alldryus.com/

Open now:12:00 am - Midnight

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About

All Dry USA is Florida's leading provider of residential and commercial mold remediation, water and fire damage restoration services. We offer free inspections for homes with mold or water damage. Our Florida technicians are available around the clock 365 days a year for any type of emergency! If you have flood damage from a recent storm or hurricane, call All Dry USA immediately. We are your local disaster recovery professionals. Our company is licensed, bonded and insured. Customer satisfaction is our primary concern! Contact us today call: (561) 771-1320.

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4.3
156 reviews
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Ken Rotenberg review for All Dry USA
Ken Rotenberg on Facebook

4 years ago

05/10/2018, 09:14 AM
Horrible company to work with, asked numerous times for an estimate no one could give me one. Came to my house ripped apart our bathroom, said they had to dry out for 48 hours, this ended up costing $4500. When I tried to talk to them about the bill, they immediately put me into collections, I never said I was not going to pay the bill I just had questions about it. I asked if I could talk to the owner of the company I was told they do not give that person's name out to anyone. I left numerous messages for them to call me back and never received a call back. Do not use them all they care about is the money and they will only work with you if you do not question anything they do.
Business Response:

Hi Ken, There is obviously some confusion that we have tried to clear up with you. Based on internal system notes, email chains, and call records, someone from the All Dry USA Boynton Beach office has been in contact with to you almost daily since your loss. Your water mitigation was started on April 6th and was completed on the April 9th. As per our agreement, we are billing your insurance company directly and collecting $0 funds from you, the homeowner. We do have confirmation that we submitted all of All Dry USA's documentation and bill to your insurance company directly. We build our estimate using Xactimate, which is the Insurance Companies construction pricing software. Therefore, All Dry USA would never send you to collections. Just like we have told you over the phone. I have personally listened to the customer support staff on the phone with you and they have been overly accommodating, friendly and informative. You have asked to speak with the owner many times, and been told the same answer, he is not in the building. This is not a lie. As you can imagine, as the owner of a national company, he has a tight schedule. That is why All Dry USA has great management in place. When the office staff asked if you wanted to speak to a supervisor, you declined. We want to you to make you happy and have done all we can on our end. All Dry USA will remain committed to you, as our customer. If you change your mind and decide you would like to speak with a supervisor please call us at, 561-771-1320.

Pamela Brown review for All Dry USA
Pamela Brown on Facebook

4 years ago

04/04/2018, 05:47 AM
Can’t say enough great things about this team! So helpful and honest. Thorough and knowledgeable. I can honestly say they make my clients feel like family. And when someone is going through a devastating situation that is what they need. Thanks for all you do!
Business Response:

Thank you Pamela.

Chelsi Spirn review for All Dry USA
Chelsi Spirn on Facebook

4 years ago

01/29/2018, 08:31 AM
I had a flood a year ago and All Dry was quick to respond, helpful through the whole process and friendly!!!
Business Response:

Thank you Chelsi!

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Gwen DeShong Burnell review for All Dry USA
Gwen DeShong Burnell on Facebook

5 years ago

09/06/2017, 09:05 AM
These folks did an incredible job on my daughters home in Houston. They are trustworthy and have the equipment to clean, sanitize and test to make sure your home is safe to begin the job of insulating and sheet rocking! They even pull all the old nails out!!!
William G Karrys review for All Dry USA
William G Karrys on Facebook

5 years ago

09/06/2017, 01:15 AM
Lizz Fitz review for All Dry USA
Lizz Fitz on Facebook

5 years ago

09/01/2017, 11:40 AM
I just saw you helped out a woman who's roof caved in in Boynton for free when she needed help because of your amazing hearts. If ever I need your services you are who I will call and will always recommend. Thank you for being the good people and businesses on this Earth your compassion will not go unnoticed �
Business Response:

Thank you Liz. We love our community and give back whenever we can!

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