Aldergrove Furniture Warehouse

Trace 

on Google

2 weeks ago

⭐️ 1 star — Worst furniture experience I’ve ever had This company sells poorly made furniture and takes zero responsibility when it fails. We purchased a couch less than a year ago. It was assembled correctly and barely used in our previous home. When we moved and disassembled it, we discovered that a key structural piece of wood was already broken, which caused the pull-out section to be completely warped. Once reassembled, the couch literally started collapsing in on itself. This was not wear and tear—this was a defect tha... read more

Kanwar Pal 

on Google

2 weeks ago

*Very disappointed with both the product condition and the customer service. I purchased a dresser that was represented as a floor model. After delivery, it became clear that the top surface had visible edge damage that was not present or disclosed at the time of purchase. The showroom model did not show this damage. When I contacted the store manager immediately, I was told that because it was a floor model, they would take no responsibility — even though the damage was not pointed out during purchase and was only clearly v... read more

kristle chand 

on Google

4 weeks ago

We had an amazing experience with Aldergrove Furniture Warehouse. We purchased a bed set and an L-shaped sofa, and we honestly couldn’t be happier. The prices were the best we found anywhere in the Surrey–Langley area, and the customer service was excellent from start to finish. They truly work with their customers, are patient, honest, and make sure you’re happy with what you’re buying. After visiting several furniture stores in Surrey where we felt misled and overcharged, this place was a breath of fresh air. No pressure, ... read more

Israa 

on Google

5 months ago

I advise all buyers not to buy from this store because they won't be able to deal with any of the customers issues. They do not have any tact from the manager to the smallest worker. I bought a new bedroom and I received it broken. I kept calling them for a replacement but they were never available to let me know when I'll be getting a new one. They close the line in my face without respect! After three months I informed them that I will sue them for not replacing the damaged part. Right after that their behavior changed and... read more