Alcoa Tenn Federal CU

Stewart Welcher 

on Google

6 months ago

Long-time ATFCU member, current year we are having financial issues due to my wife's MS diagnosis (5/22) and her being unable to work after 42 years. We honestly thought SSDI (applied for 10/22) would have come through by now, another disappointment. Applied for a loan on a car we own, money needed to bring our mortgage current. Our household was set up for two incomes, and after spending everything we had, and charging up our credit cards again. I let the mortgage go to keep everything else afloat. It was a bad decision on ... read more

C Murphy 

on Google

11 months ago

The people here, so kind. The convenience of this atm … that is completely another story. It never works, there’s always an issue. I can’t make my deposits here 9/10 times. I’m honestly so sick of it , that I’m not coming back to this specific bank until they have a new atm. This is ridiculous. 

C 

on Google

11 months ago

The people here, so kind. The convenience of this atm … that is completely another story. It never works, there’s always an issue. I can’t make my deposits here 9/10 times. I’m honestly so sick of it , that I’m not coming back to this specific bank until they have a new atm. This is ridiculous. 

JTE 

on Google

a year ago

I paid off my car loan in November and am still waiting on my car title. I was told they mailed it out, but there is zero proof of this. I've received two different pieces of mail from Alcoa since, but not the much needed car title. I called a couple times and they are not willing to help or correct their mistake. I asked for my title when I paid off the car, but they wouldn't release it. They do not trust their customers, but we are supposed to trust them? My check cleared.. where's my title? Now I will be out more money wh... read more