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Alcoa Tenn Federal Credit Union

4.4

About this business

Serving Blount County since 1936. We offer a large variety of services such as * savings accounts * free advantage checking * auto loans * mortgage loans * home equity line of credit * visa credit & check cards * family membership * financial managementservices * internet banking * member NCUA and an equal housing lender* 2 offices to service your needs. 

Location details

124 N Hall Rd, Alcoa, TN, 37701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.466 reviews
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Pamela Trentham's profile image
Pamela Trentham 
recommend  Recommended
4 years ago

In mid-July, my car was hit by a drunk driver that was uninsured, and my insurance totaled it out (great work by Progressive as well btw). So of course I was on the hunt for another car in a hurry! I found one online that I wanted, though it was at a dealership in Georgia. So I checked online and saw that Alcoa Tenn Federal Credit Union was running an auto loan special with a 2.74% rate! So I immediately decided to go ahead and apply for pre-approval on an auto loan, and Kara Holloway got back to me within 2 hours! Once I ha... read more

Nancy Rogers's profile image
Nancy Rogers 
recommend  Recommended
5 years ago

Big shout out to ATFCU and especially to Melissa Chambers for assisting me with a transaction this morning. I love my ATFCU! 

Tiffany DellaCroce's profile image
Tiffany DellaCroce 
recommend  Recommended
5 years ago

best bank we have ever used 

Brian Cox's profile image
Brian Cox 
5 years ago

I had a job opportunity contingent upon a debt consolidation loan in order to have my credit level reach a certain juncture. I did not get the job because the credit union turn down my loan. I had been a member for more than 20 years but I will be removing my account. This business is not about helping community members. Amy Jones and Her upper management couldn't care less about what happens to its members. 

Nick Vineyard's profile image
Nick Vineyard 
recommend  Recommended
5 years ago

Foothills Branch is top notch. Called and talked with Elizabeth T. during the day. Told her what I wanted to do and she said we can get that done. Showed up after work she had all the paperwork already filled out and explained it all signed my name and was done that easy. 

Suzan Grump Cooper's profile image
Suzan Grump Cooper 
recommend  Recommended
5 years ago

Been with them now almost 30 years have never had anything but OUTSTANDING service. Would NOT Bank anywhere else. PS Dana is wonderful to work with.. in the Mortgage Dept.. 

Joseph Tilley's profile image
Joseph Tilley 
recommend  Recommended
5 years ago

Been a member for the last 23 years and never been happier. Had a problem went to the foothills branch and they solved the problem like it was nothing. Now that is customer service to a 10+ thank you Elizabeth T. 

Erynn Feldman's profile image
Erynn Feldman 
recommend  Recommended
6 years ago

The Alcoa branch is great! I went to the foothills branch and have been for so long, they wouldn’t take a check with a name problem. (I’m guessing she was new). I told her I have been doing the same thing for years, and she didn’t look back far enough to look at proof. I was pretty irritated and went to the Alcoa branch and they immediately deposited it like they should. I told her about foothills and she went in the computer and confirmed that they were basically wrong. I loved foothills but the new people should probablyyy... read more

Sherri Murphy's profile image
Sherri Murphy 
recommend  Recommended
6 years ago

THE LADIES AT VONORE BRANCH ALCOA CREDIT UNION ARE THE ABSOLUTE BEST! THEY GO ABOVE AND BEYOND WHAT IS REQUIRED FOR THEIR CUSTOMERS. I HOPE UPPER MANAGEMENT REALIZE THEY HAVE A GOLD MINE IN VONORE OF COMMITED EMPLOYEES WITH BIG HEARTS AND WONDERFUL WORK ETHICS-A HARD FIND IN THIS DAY AND AGE. KEEP UP THE GREAT WORK LADIES! 

Frequently asked questions about Alcoa Tenn Federal Credit Union

How is Alcoa Tenn Federal Credit Union rated?

Alcoa Tenn Federal Credit Union has a 4.4 star rating with 66 reviews. 

When is Alcoa Tenn Federal Credit Union open?

Alcoa Tenn Federal Credit Union is open now. It will close at 4:30 p.m.  

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