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Alcoa Tenn Fed Credit Union

3.9

About this business

Location details

124 N Hall Rd, Alcoa, TN, 37701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.955 reviews
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Portia Greenlee's profile image
Portia Greenlee 
on Google
5 days ago

Do you enjoy $ transfers that take a full week to complete? Preemptive overdraft fees for pending charges that never actually send you into the negative? Do you like paying out the a$$ to use an ATM that isn’t an Alcoa Tenn ATM? How about online banking and an app that both function like a 1989 sega genesis? If so, this is absolutely the place for you. 

Sandy Chick's profile image
Sandy Chick 
on Google
3 weeks ago

I cannot say enough good things about my experience today with the Alcoa Federal credit union in Maryville, Tennessee. I went there to do shared branching, and it turned out to be an extremely complicated transaction, through no fault of their own. The teller, Courtney, was kind, patient, gracious, professional, and went above and beyond in helping this transaction get completed. The other employees I encountered during my rather lengthy visit, were all very pleasant, friendly and accommodating. I will definitely recommend t... read more

Leticia Carreto's profile image
Leticia Carreto 
on Google
5 months ago

Good for banking services only. Horrible customer service. Been currently on the phone with them for 50 minutes and their final reply "Supervisor is not here today" so they can not help me. Ridiculous!!!! 

Brad Hatcher's profile image
Brad Hatcher 
on Google
5 months ago

This branch has terrible customer service. The employees in the drive through have no sense of urgency. After experiencing this 3 or 4 times.....after setting at the drive through today for almost 20 minutes. And still not getting waited on even though I was standing at the front window. I told the teller her service was terrible and left as she still hadn't attempted to wait on me,nor have another employee come to assist whatever program she was having. 

Bj Stager's profile image
Bj Stager 
on Google
5 months ago

I was told on the phone yes they can help me with an issue, dropped everything and went there just to be told no can't do it.they need to be on the same page up there and not say one thing on the phone and do the opposite once the there. Annoyed with them 

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Frequently asked questions about Alcoa Tenn Fed Credit Union

How is Alcoa Tenn Fed Credit Union rated?

Alcoa Tenn Fed Credit Union has a 3.9 star rating with 55 reviews. 

When is Alcoa Tenn Fed Credit Union open?

Alcoa Tenn Fed Credit Union is closed now. It will open at 9:00 a.m. 

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