ALCIVIA Durand Business Office

Robert Mader 

on Google

7 months ago

Maybe stay open a little long with people with jobs 

Sue Brown 

on Google

a year ago

This company is one of the worst things to happen to Durand and surrounding area. You can no longer easily call to get your tank filled like you could when Bauer owned the company and you now get charged a penalty for not using enough. I bought all my appliances and hvac from Bauer's. That is now all gone. I used to buy corn and equipment from the small engine shop at countryside co-op. Can't do that anymore either. When this company took over they said nothing would change. What a joke. How long before they close the hardwa... read more

Liz B 

on Google

a year ago

Getting charged a "tank rental fee" for not using enough propane seems unethical. I conserved a fossil fuel, and got punished for it. The world we live in.😢 

Angie Baumhover 

on Google

a year ago

Terrible customer service, terrible contract, terms, penalize people for not using enough fuel penalize people because they want to leave here facility and go to somebody who is way more Reasonably priced with better, Customer service shame on you people. I was a countryside customer for over 30 years and within a year of you guys taking this company over you have driven more than 100 people away that speaks volumes 

Dave McIntosh 

on Google

a year ago

I have been a country side coop customer for over 40 years and it only took Alcivia just a short couple of years to drive us to another company for all our propane, all of our hvac business along with small engine parts sales. This is uncalled for being a business. I asked one of the people that I talked with do you know what your google rating is and he said he never looked. Well its at 2.6 and declining on a daily basis. They say big companies are the way to go now days but as I can see it is not. Good luck retaining your ... read more