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Alamo Rent A Car in Banff, AB lets you save time and money on your next trip - Pre-pay and Save on your vacation or other travel needs!
521 Banff Ave, Banff, AB, T1L 1H8, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Smooth rental experience with Alamo, only issue I had was that the customer service manager didn’t mention that they will be closed on the weekend when I was returning and clarified the process to return it.
Arrived within time frame to pick up car on the day in the morning, was told to come back in couple of hours as no cars available. Came back at agreed time, finally got a car after an hour wait. We were upgraded and the guy serving us was by himself who is managing the desk and cleans the cars, while representing 3 rental companies! No complaints to the employee working there but we missed out half of day on our day trip we had planned. Won't be returning in a hurry!
Thank you, great service and cars.
Awful service from incredibly unempathetic staff. Booked reservation clearly stating age of driver, only to arrive and be turned away because of a policy printed on paper and taped to the wall. Closed immediately after at noon, so we could not bring another driver in time. Also turning away others who had reservations because of a lack of cars, so don’t expect a car just because you reserved it - they will screw you over.
Had a flat tire and I was told that I’ll get a replacement car as the punture was un repairable . Made several calls to road side assistance, they asked local office to follow up which didn’t have car and forwarded my request to their airport Calgary office . Currently, I’m sitting in my hotel room waiting to hear from them for replacing my car , no news even after several hours .. Bad service!!! Don’t ruin your vacation, rent elsewhere.
Alamo Rent A Car has a 2.8 star rating with 20 reviews.
Alamo Rent A Car is closed now. It will open tomorrow at 9:00 a.m.
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