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324 Woodfield Shopping Center N, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We went within the 14 days to exchange an item. I checked the policy and the dates before going. He asked if I had a receipt and it turns out they printed me a blank receipt. I didn’t check when I left the store because the employee put it in the bottom of the bag and I trusted that it wouldn’t be blank. I asked if they could search up my credit card and he asked for email and phone. I said that the employee who made the sale never asked for this information. Then he suddenly switched and said he could not accept the exchang... read more
Went to return an item within the 14 day policy. Turns out the cashier gave a blank receipt when the item was sold. During the return they asked for phone and email but couldn't find either bc they didn't ask for it during the purchase to begin with. Refused to check the card for purchase and then claimed the garment had odor even though its been sitting in a bag. Feels racist saying it smells like fried food when we put it closer to our noses and verified it didn't. Overall, be committed to what you're buying since they'll ... read more
I ABSOLUTELY LOVE this store location!!! The staff/ employees are Top Notch THEE BEST!! HANDS DOWN GREAT VIBES AND CUSTOMER SERVICE
Oh my goodness, this was my first time going to an Akira store and I fell in love! Isaiah, a floating store manager, gave me a tour of the store. I did end up purchasing a few items. However, I’m giving 4 stars because the buttons popped off when trying on at home. I will still shop here, but will double check the secure stitching of buttons. Don’t want to feel like I’m getting less than what I’ve paid for. Otherwise, phenomenal eccentric clothing and great experience. They’ll even get a room started for you. Personal touch ... read more
My favorite place I love it
Akira has a 4.1 star rating with 170 reviews.
Akira is closed now. It will open tomorrow at 10:00 a.m.
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