Airport Home Appliance

Ryan S. 

on Birdeye

a year ago

Absolutely the worst customer service and delivery I have every experienced. TLDR: Don't expect to have your items installed, even if you pay for it, and don't expect a refund for services not rendered. I purchased a washer and dryer, and opted to have the items delivered and installed. If you purchase the required installation items (i.e. dryer cord and washing machine hoses), then installation is free (or so they say). The dryer was delivered first, along with the dryer cord and washing machine hoses, but the delive... read more

Kevin L. 

on Birdeye

a year ago

I will never shop here again. I bought and paid for a washer and dryer THREE months ago and they are still not installed. I have waited for scheduled deliveries that never came. They were finally delivered 6 weeks ago but the part for the dryer vent was missing. They have been taking up all of the room in my storage unit ever since then. I have been assured multiple times that the part was being delivered and then it never arrives. The customer service department is terrible. They promised me a call back multiple times a... read more

Cynthia F. 

on Birdeye

4 years ago

Ordered a cooktop and blower and motor in August. Told me 3 weeks. It has been 3-4 months and no one has called to tell me anything. I call every 2 weeks and they say next week. Very dishonest. Holding thousands of dollars of my money and won’t even call and give me an honest answer. Use a smaller company that cares