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AimBank

3.5

About this business

Location details

6502 Slide Rd #110, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 3:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 3:00 p.m.
Thu9:00 a.m. to 3:00 p.m.
Fri9:00 a.m. to 3:00 p.m.
Sat8:00 a.m. to Midnight
SunClosed
3.511 reviews
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Cranberry Eater (TD)'s profile image
Cranberry Eater (TD) 
on Google
2 years ago

I have a business account with this bank. Horrible customer service. I asked for help from a Supervisor, Teresa was being snippy and put me on hold for 15+ minutes, then hanged up. 

Zenia Ferrer's profile image
Zenia Ferrer 
on Google
3 years ago

Rick has been AMAZING!!!! He has helped me so much!! I have been dealing with an issue with my car for about 8 months now and he makes sure to keep me updated! Goes above and beyond for his clients!!! Thank you Rick! 

Isaac Railey's profile image
Isaac Railey 
on Google
3 years ago

My experience with this Bank has been absolutely horrendous. I have called 4 times times trying to reach my loan officer Leticia in the last 2 weeks at the 6502 slide road branch without any return call. If you are looking for convenience, this is not the place to get a loan. If you are looking for competence and common sense, this is not the place to get your loan. If you are looking for good customer service, this is absolutely not the place to get a loan. I have had impeccable payment history throughout the course of my l... read more

22Sabrinalynn10's profile image
22Sabrinalynn10 
on Google
3 years ago

This location is the reason I decided to close my account with them. The employees are always rude when I come in. I had rolled all my change once and went to cash it in and had the rudest employee ever! The customer service here is horrible since they switched over to first bank and trust from aim bank. If you want good service definitely go elsewhere. 

Garrett Haley's profile image
Garrett Haley 
on Google
4 years ago

Very nice building, super convenient location off of Slide Rd and S Loop 289 

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Frequently asked questions about AimBank

How is AimBank rated?

AimBank has a 3.5 star rating with 11 reviews. 

When is AimBank open?

AimBank is closed now. It will open tomorrow at 9:00 a.m. 

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