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Affinity Federal Credit Union
- Finance
- Middletown Township, NJ
About this business
Location details
1365 Rte 35 NJ-35, Middletown Township, NJ, 07748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My name is Lexa, I had some issues with my card after opening my account. I was so fearful I wouldn’t be able to use it and from the time I called until the moment everything was resolved…I genuinely had a great experience from customer service reps on the phone. Norma P. Really drove it home for me yesterday and helped to finalize and fix everything. I’m so grateful at the quality of service I received. I’m glad I picked Affinity for banking. Thanks Norma!
I would like to thank the team Richa,Doug,Tiffany,Maria for helping me through a very thorough process for a HELOC loan.. Communication was clear and specific with a lot of questions and documentation and I appreciate all the help along the way… I would also like to thank Diana Vescio for setting me up with my checking account and all my paperwork that I had to sign when I came into the branch… You guys were very friendly and kind and made me feel very comfortable during a process that I was very nervous about-once again I w... read more
Terrible customer service. I called this morning and a recorded message said I would get a call back by the end of the day. I guess they closed early because no call back was received. No way to treat customers. Either increase your staff to support your business or close you doors.
They made a mistake reporting my credit to the bureau and now acting very slow to fix it!
Frequently asked questions about Affinity Federal Credit Union
How is Affinity Federal Credit Union rated?
Affinity Federal Credit Union has a 3.7 star rating with 23 reviews.
When is Affinity Federal Credit Union open?
Affinity Federal Credit Union is closed now. It will open at 9:00 a.m.
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