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Affcu
- Credit Unions
- San Antonio, TX
About this business
Location details
San Antonio, TX, 78245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Worst bank to finance or refinance a auto loan I would Not recommend! And is known for reporting inaccurate information on your credit reports
My mom has been a customer with this bank since it was Air Force CU for over 10 years. Recently she had an issue with a debit card pin and when she spoke to a representative over the phone, the woman made several racist comments towards my mom. She said “no one at this financial institution speaks Spanish” despite my mom knowing and speaking English for over 30 years. The woman also had the nerve to ask my mother where she was born and asked her several other questions about her heritage that had absolutely nothing to do wit... read more
Do not recommend and entirely regret refinancing to this credit union. Extremely unknowledgeable staff. The misinformation and miscommunication is honestly ridiculous. Was in contact for several weeks on a simple title transfer, so I could register and drive my vehicle. Endless emails and constantly getting bounced around calls while being told I was getting transferred to someone who knew the situation and could help. Only for the next person to answer and have no idea what was going on, or even the account in question and ... read more
Been with this credit union since I was a child, my grandfather was the one who set up my account. I remember having such an easy time using the services and being able to call day or night whenever I had an issue with a stolen debit card or locked account. Now God forbid life happens after 5 PM. I hate that when I've lost my debit card I have to WAIT till 9 AM to protect myself or WAIT to 9 AM to access my own balance if I get locked out. What happened to that fantastic customer service? Update: They're even worse now. A sh... read more
Love Soarion Credit Union. Been with them for 28 years. The staff is always friendly and always on it.
Frequently asked questions about Affcu
How is Affcu rated?
Affcu has a 2.1 star rating with 54 reviews.
When is Affcu open?
Affcu is closed now. It will open on Monday at 9:00 a.m.
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