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Aegis Living Mercer Island
- Wellness
- Mercer Island, WA
About this business
Location details
7445 SE 24th St, Mercer Island, WA, 98040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
For numerous times, our mother at Aegis had been charged for the services that Aegis did not provide us. For example, Aegis charged us the dinners of her guests at the dining room (she did not have any guest on that particular day), Aegis charged for Tray Services that they did not provide us. Aegis claims that they have a sophisticated device/process to track dinner guest counts. We have seen everyday that tracking device is a piece of paper with a resident name list in the dining room. My mother's heater broke last winter ... read more
Best place to be
Extremely poor service. Poor staff who do not know how to deal with the elderly. The food is not good at all. A negligent and extremely poor administration that cares about absolutely nothing Don't waste your money, and don't go there.
We moved my in-laws into assisted living when things were in a bit of a crisis. It was an overwhelming situation with BOTH of them declining to the point of not being able to remain in their own home, and not eager to relocate. It was BEST decision ever! Just a couple of weeks later, Covid put everything on lock down and we were reliant on staff to go the extra mile to keep them safe and still having a high quality of life. I can't say enough for the extra effort, communication, and expense invested by the facility which acc... read more
Frequently asked questions about Aegis Living Mercer Island
How is Aegis Living Mercer Island rated?
Aegis Living Mercer Island has a 3.9 star rating with 15 reviews.
When is Aegis Living Mercer Island open?
Aegis Living Mercer Island is closed now. It will open tomorrow at 8:00 a.m.
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