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Advia Credit Union

2.7

About this business

Location details

4308 W Main St, Kalamazoo, MI, 49006, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.756 reviews
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Jackilynn A's profile image
Jackilynn A 
7 years ago

This has happened more than once! I use the app to make a mortgage payment. The app does NOT show I have have made the payment or that it is pending, 20 hours later. I now think I have made a mistake so I repeat the process because I don't want late charges or to mess up my credit standing. End up with overdraft charges and 2 mortgage payments in one month. It's time to FIX THE **** APP!! 

Jackilynn A's profile image
Jackilynn A 
7 years ago

This has happened more than once! I use the app to make a mortgage payment. The app does NOT show I have have made the payment or that it is pending, 20 hours later. I now think I have made a mistake so I repeat the process because I don't want late charges or to mess up my credit standing. End up with overdraft charges and 2 mortgage payments in one month. It's time to FIX THE **** APP!! 

Jackilynn A's profile image
Jackilynn A 
7 years ago

This has happened more than once! I use the app to make a mortgage payment. The app does NOT show I have have made the payment or that it is pending, 20 hours later. I now think I have made a mistake so I repeat the process because I don't want late charges or to mess up my credit standing. End up with overdraft charges and 2 mortgage payments in one month. It's time to FIX THE **** APP!! 

Not happy's profile image
Not happy 
7 years ago

Very poor customer service and you get slapped with overdraft after overdraft fees don't know how they get away with it and the app doesn't make any sense 

Business response:

******, we apologize for your recent experience. We understand that one of our Member Contact Specialists has been assisting you with this. Thank you for being a valued member with Advia Credit Union. 

Not happy's profile image
Not happy 
7 years ago

Very poor customer service and you get slapped with overdraft after overdraft fees don't know how they get away with it and the app doesn't make any sense 

Business response:

******, we apologize for your recent experience. We understand that one of our Member Contact Specialists has been assisting you with this. Thank you for being a valued member with Advia Credit Union. 

Not happy's profile image
Not happy 
7 years ago

Very poor customer service and you get slapped with overdraft after overdraft fees don't know how they get away with it and the app doesn't make any sense 

Business response:

******, we apologize for your recent experience. We understand that one of our Member Contact Specialists has been assisting you with this. Thank you for being a valued member with Advia Credit Union. 

Dennis S.'s profile image
Dennis S. 
8 years ago

I just wanted to share that I just had the worst customer service I have ever had from Advia. Totally rude and blatant disrespect. It's such a shame 

Dennis S.'s profile image
Dennis S. 
8 years ago

I just wanted to share that I just had the worst customer service I have ever had from Advia. Totally rude and blatant disrespect. It's such a shame 

Dennis S.'s profile image
Dennis S. 
8 years ago

I just wanted to share that I just had the worst customer service I have ever had from Advia. Totally rude and blatant disrespect. It's such a shame 

Frequently asked questions about Advia Credit Union

How is Advia Credit Union rated?

Advia Credit Union has a 2.7 star rating with 56 reviews. 

When is Advia Credit Union open?

Advia Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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