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601 Ohio St, Buffalo, NY, 14203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
A miserable experience, and it ain't over yet. I ordered my lumber on April 20th and I'm still waiting for it in Annapolis on May 6th, after it first went AWOL in Maine--which I learned about from the lady who got it and gave me a call--and now it's AWOL in Baltimore. When I texted the freight company's customer care man this morning, "Any word?", his reply was "Zero". That's right. Zero accountability. The Advantage Lumber salesman was the strongest link in this chain, but the product cut loose at the weakest link, which no... read more
Horrible customer service. Don't stand by products. Called 6 times for problem resolution. They just wanna say they are short handed due to the virus but don't take care of the customers they have. After 6 calls finally got new wood shipped. Arrived damaged. They refused to take my call and didn't return messages. Specifically one of the managers D J****.
Horrible customer service. Don't stand by products. Called 6 times for problem resolution. They just wanna say they are short handed due to the virus but don't take care of the customers they have. After 6 calls finally got new wood shipped. Arrived damaged. They refused to take my call and didn't return messages. Specifically one of the managers D J****.
Advantage Trim & Lumber Company, Inc. has a 4.8 star rating with 402 reviews.
Advantage Trim & Lumber Company, Inc. is closed now. It will open at 8:30 a.m.
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