Advance Auto Parts Headquarters

Jackie Prather 

on Google

a week ago

Nicholasville KY Edgewood center, Terrible customer service, young teenage girl gave me the wrong part, & would not let me return it, 15 minutes later. Had an attidtude because she was wrong, & would not give me her name, & I Have to go back tomorrow to speak with her manager to return it. 

Rodney Taylor 

on Google

2 months ago

Anushka S, at store no#08801 in Alexandria , VA was so awesome at her job. the service, ENERGY she provided was impeccable. normally the rotation of people is to much sometimes. But this lady is a keeper. I bought a air filter for a 2003 F-150. 

sra van 

on Google

2 months ago

I purchased a screw extractor from this store, and the quality was extremely poor. The tool broke while I was using it for the first time, which is unacceptable for a product like this. When I went back to the store to return it, I was told that only exchanges are allowed and no refunds would be provided. If the product quality were good, there wouldn’t be a need for a return in the first place. I also had a disappointing experience with a store associate named Erica, who spoke with an unprofessional and dismissive attitude.... read more