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700 W Merrick Rd, Valley Stream, NY, 11580, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
May God bless that lovely lady Ms. Courtney she's amazing and humble she treats all of her customers like family
The service advisor was very kind and polite, the facility is clean and organized, but the price was astronomical compared to outside shops, I understand it is the dealer repair shop, but the premium price is WAY too high, and the appointment availability was a bit scarce, I was hoping for a week out, but instead it took two, the vehicle was out 5 days total for the windshield replacement, the loaner vehicle was the smallest in its fleet while my MDX was the biggest Acura sells. There are certainly room for improvement, but ... read more
Courtney Jackson was my service manager, I was thoroughly impressed with her knowledge of cars and experience and it was Courtney that pushed the technician to diagnose the issue correctly. She actually listened to the client and took it upon herself to prove to the technician that the AC was not working properly. She did not accept the technicians answer that everything was fine. This is something you do not typically see at a dealership and with a service manger. She went above and beyond and made my experience with Valley... read more
My service was top notch. the staff is very professional. Courtney was very attentive to my concerns.
Acura of Valley Stream Service has a 4.6 star rating with 2,057 reviews.
Acura of Valley Stream Service is closed now. It will open tomorrow at 8:00 a.m.
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