ActiveCampaign

CRM Switch Marketing 

on Google

6 months ago

Great value for a small business. We have ActiveCampaign integrated with our CRM and website forms. As, such it's an essential component of our 'awareness to order' tracking. 

CRM Switch 

on Google

6 months ago

Great value for a small business. We have ActiveCampaign integrated with our CRM and website forms. As, such it's an essential component of our 'awareness to order' tracking. 

Kayshaw Saravia 

on Google

9 months ago

ABSOLUTELY TERRIBLE CRM! This has to be the worst CRM on the market (prior to this I was using another CRM platform) I am a paying customer and the link to the login to my CRM crashes every other day. Then to top things off when I try to use basic functions like viewing which one of my contacts clicked on a link or just changing the color of text in my marketing email the site is unresponsive. You all need to dissolve the entire company or at least market the product for what it is which is a bottom tier CRM platform! Yes, I... read more

Capricorn Sceptic 

on Google

11 months ago

I have been a long-standing customer since before 2020. When ActiveCampaign changed their service tiers last summer, I was told I would be grandfathered in. That did not happen and I have been paying double what new customers pay and for less service. All the sudden I can't even replace a subscriber form on my website because my current tier does not allow it. Before that was beyond basic. I consider this fraudulent. I was swindled to re-sign up upon a pledge that was not honored. Boo ActiveCampaign. 

Joani Woelfel 

on Google

a year ago

Active Campaign refuses to speak to its customers, forcing them to pay $79 for a "strategy session," they provide no phone support. They force you to use chat to get help and they don't understand what you're conveying even when you copy and paste it. They change their instructions for using their platform and don't update it, causing issues for their users, they refuse to correct it or speak to customers to resolve it. Terrible "customer service." It's time to find a new platform.