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ACP Real Estate Inc

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4.7
183 reviews
|Vacation Rentals|Dauphin Island, AL 36528

900 Bienville Blvd, Dauphin Island, AL 36528

(251) 861-3311

https://www.acpinfo.com/

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About

ACP Real Estate is your premier choice for Vacation Rentals on Dauphin Island, Alabama. For Real Estate Sales contact our Sales division: RE/MAX Coastal Properties at www.acpresales.com, 800-262-7825

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4.7
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Kate R. review for ACP Real Estate Inc
Kate R. on BirdEye

6 months ago

07/12/2021, 11:00 AM
Here’s your bait and switch company. We booked a house on VRBO at Dauphin Island house “This is it”#22. Listing on VRBO said 3 night minimum. We booked for 3 nights. Six days after booking we get a TEXT saying it needs to be a 7 night minimum or they were cancelling our reservation. Just spoke with them and they “believed it says 7 night minimum.” Screen shots sent to ACP while still on phone of the same listing still saying “3 night minimum”. This company obviously does not honor their reservations and it’s extremely unprofessional of their management of their homes and especially renters. It’s literally their job to list houses for rent and they can’t even do that right. They even told us “it’s better to call directly when booking.” However, I ask why even use a third party like VRBO? 🤔🤔 But what is even better…. I just went to their site directly and am able again to book for 3 nights at the same house! 🧐🧐 This is classic Bait and Switch!!! Be warned folks. I have used Dauphin Island Rentals before and had a great experience…. Go there. 😘
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